• CHCICS302A - Participate in the implementation of individualised plans

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCICS302A Mapping and Delivery Guide
Participate in the implementation of individualised plans

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CHCICS302A - Participate in the implementation of individualised plans
Description This unit describes the knowledge and skills required to provide support for people to sustain quality of life according to individualised plans
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application This unit is appropriate for application in a residential, home care or community care environment with clients who require support to address their personal needs and whose specific support requirements have been assessed and documented in an individualised care support planIn some settings, aspects of the plan may be assessed and delegated by a health professional and, in these cases, participation in these tasks must be within the limits established by the health professional
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan work activities according to an individualised plan
  • Apply understanding of organisation's policies, protocols and procedures in relation to the individualised planning process
  • Confirm individualised plan details with the client
  • Work with client to identify actions and activities that support the individualised plan
  • Prepare for support activities according to client's individualised plan, preferences and organisation policies, protocols and procedures
  • Prepare for support activities that promote the client's participation and independence
  • Clarify own role in implementing individualised plan and seek appropriate support for any aspects outside scope of own knowledge/skills or job role
       
Element: Establish and maintain appropriate relationships with client (and carer)
  • Introduce oneself appropriately and maintain courtesy to the client, and carer where appropriate
  • Conduct exchanges with the client in a manner that develops and maintains trust
  • Maintain confidentiality and privacy of the client within organisation policy and protocols
  • Conduct exchanges with the client in a manner that respects cultural sensitivities and needs
  • Support the interests, rights and decision-making of the client in all dealings
       
Element: Provide and monitor support according to the individualised plan
  • Provide support according to the individualised plan, the client's preferences and organisation policies, protocols and procedures
  • Provide support in a manner that contributes to the client's skill development and/or maintenance
  • Provide support according to duty of care requirements
  • Monitor support activities to determine capacity for the client's participation
  • Monitor support activities to determine contribution to the client's independence
  • Monitor support activities to determine contribution to the client's emotional well being
  • Monitor support activities to determine relevance to the client's individualised plan
  • Monitor aspects of the individualised plan that might need review and report to supervisor
       
Element: Contribute to ongoing relevance of the individualised plan
  • Participate in discussion with the client and supervisor to identify areas of the individualised plan that require review
  • Participate in discussion with the client and supervisor in a manner that acknowledges the client as their own experts
  • Participate in discussion with the client and supervisor in a manner that supports client self determination
       
Element: Respond to situations of risk to the client within work role and responsibilities
  • Provide assistance to maintain a safe and healthy environment
  • Identify situations of risk, or potential risk, to the client and report to a supervisor
  • Respond to situations of risk, or potential risk appropriately and communicate to a supervisor
  • Implement strategies to minimise risk and communicate to a supervisor and colleagues
  • Report uncharacteristic or inappropriate behaviour to a supervisor
       
Element: Complete documentation and reporting
  • Comply with the organisation's reporting requirements
  • Complete documentation according to organisation policy and protocols
  • Maintain documentation in a manner consistent with reporting requirements
  • File documentation in accordance with organisation policy and protocols
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to:

appropriate workplace where assessment can take place

relevant organisation policy, protocols and procedures

equipment and resources normally used in the workplace

Method of assessment may include:

Observation in the workplace

Written assignments/projects

Case study and scenario analysis

Questioning

Role play simulation

Related units:

This unit must be assessed in relation to the specific context in which it will (or may) be applied

In the case of working with older people, this unit is recommended (but not required) to be assessed in conjunction with:

CHCAC318A Work effectively with older people

OR

In the case of working with people with disabilities, it is recommended (but not required) to be assessed in conjunction with:

CHCDIS301A Work effectively with people with a disability


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Role and responsibilities of self and others in the organisation

The importance and meaning of home and belongings to individuals

Rationale and processes underpinning individualised planning to support client's strengths, interests, health and emotional well being and self determination

Basic principles of person-centred practice, strengths-based practice and active support

Duty of care requirements when supporting an individualised plan

Contemporary social aspects relating to ageing and disability

Factors contributing to a client's ability to participate in the community

Role of carers

Safety and security risks associated with ageing and with disability

Strategies for minimising risk

Principles and practices for establishing and maintaining appropriate relationships with people required to support an individualised plan

Knowledge of and interaction with client assessment process and assessors

Resources that will support the individualised plan

Processes and practices that support skill development and/or maintenance

Documentation and reporting requirements and procedures

Principles and practices of confidentiality and privacy

Essential skills:

It is critical that the candidate demonstrate the ability to:

Match a client's support requirements with support procedures

Monitor the effectiveness of support procedures

Understand and follow individualised plan

Respond to client's preferences

Apply physical and psychosocial aspects of the client in supporting their individualised plan

Identify and respond to risks associated with supporting the individualised plan

Liaise and report appropriately to supervisor and/or other health professionals

Adhere to own work role and responsibilities

Demonstrate safe and effective use of workplace technology, including information technology, in line with occupational health and safety (OHS) guidelines

Make informed observations and report appropriately

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Follow organisation policies and protocols

Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisation/service:

this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues

industry work roles will require workers to possess a literacy level that will enable them to interpret international safety signs, read client's service delivery plans, make notations in clients records and complete workplace forms and records

Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation:

this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues

industry work roles will require workers to possess oral communication skills that will enable them to ask questions, clarify understanding, recognise and interpret non-verbal cues, provide information and express encouragement

Apply numeracy skills required to fulfil work role in a safe manner and as specified by the organisation:

industry work roles will require workers to be able to perform basic mathematical functions, such as addition and subtraction up to three digit numbers and multiplication and division of single and double-digit numbers

Apply basic problem solving skills to resolve problems of limited difficulty within organisation protocols

Work effectively with clients, colleagues and supervisors

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Individualised plan may include:

Formally developed and documented plans

Less formal, 'ad hoc' planning process

Individualised plan may address the requirements of:

Older people

Infants

Children

Young people'

People with a disability

and may be implemented in:

Residential settings

Client's home

A range of community services settings

Appropriate communication and relationship building processes may include:

Courtesy

Empathy

Non-judgemental support

Observing and listening

Respect of individual differences

Support may refer to:

Personal care

Support involving simple technical skills, such as:

active assistive exercises

application of anti-thrombotic stockings

application of prostheses

assistance with breathing tubes (under direct supervision of a health professional)

catheter care (not including insertion or removal of tubes)

deep breathing/coughing exercises

simple dressing

simple eye care

Employment support

Social support

Community access

Accommodation support

Lifestyle support

and may also include:

Home maintenance services

Garden maintenance services

Transport services

Cleaning services

Laundry services

Meal preparation and/or delivery services

Shopping services

Home modification services

Monitor support activities may include:

Feedback from person, family, carers and other interested people

Observations

Requests

Report may be, and include:

Verbal:

telephone

face-to-face

Non-verbal (written):

progress reports

case notes

hazard and incident reports

care plans

Situations of risk or potential risk, may include:

Evidence of self-neglect

Evidence of self-harm

Evidence of abuse

Uncharacteristic or inappropriate behaviours

Impaired judgement and problem solving abilities

Impaired cognitive functioning

Sudden or unexpected change in health status include sensory loss

Environmental hazards

slippery or uneven floor surfaces

physical obstructions (e.g. furniture and equipment)

poor home maintenance

poor or inappropriate lighting

inadequate heating and cooling devices

inadequate security

Social rights infringements

Uncharacteristic or inappropriate behaviour that may require reporting and support may include:

Agitation

Aggression (physical and/or verbal)

Withdrawal

Confusion

Emotional distress

Disinhibition

Perseveration

Self mutilation

Substance abuse

Sleeplessness

Depression

Disorientation

Impulsivity

Eating problems

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Apply understanding of organisation's policies, protocols and procedures in relation to the individualised planning process 
Confirm individualised plan details with the client 
Work with client to identify actions and activities that support the individualised plan 
Prepare for support activities according to client's individualised plan, preferences and organisation policies, protocols and procedures 
Prepare for support activities that promote the client's participation and independence 
Clarify own role in implementing individualised plan and seek appropriate support for any aspects outside scope of own knowledge/skills or job role 
Introduce oneself appropriately and maintain courtesy to the client, and carer where appropriate 
Conduct exchanges with the client in a manner that develops and maintains trust 
Maintain confidentiality and privacy of the client within organisation policy and protocols 
Conduct exchanges with the client in a manner that respects cultural sensitivities and needs 
Support the interests, rights and decision-making of the client in all dealings 
Provide support according to the individualised plan, the client's preferences and organisation policies, protocols and procedures 
Provide support in a manner that contributes to the client's skill development and/or maintenance 
Provide support according to duty of care requirements 
Monitor support activities to determine capacity for the client's participation 
Monitor support activities to determine contribution to the client's independence 
Monitor support activities to determine contribution to the client's emotional well being 
Monitor support activities to determine relevance to the client's individualised plan 
Monitor aspects of the individualised plan that might need review and report to supervisor 
Participate in discussion with the client and supervisor to identify areas of the individualised plan that require review 
Participate in discussion with the client and supervisor in a manner that acknowledges the client as their own experts 
Participate in discussion with the client and supervisor in a manner that supports client self determination 
Provide assistance to maintain a safe and healthy environment 
Identify situations of risk, or potential risk, to the client and report to a supervisor 
Respond to situations of risk, or potential risk appropriately and communicate to a supervisor 
Implement strategies to minimise risk and communicate to a supervisor and colleagues 
Report uncharacteristic or inappropriate behaviour to a supervisor 
Comply with the organisation's reporting requirements 
Complete documentation according to organisation policy and protocols 
Maintain documentation in a manner consistent with reporting requirements 
File documentation in accordance with organisation policy and protocols 

Forms

Assessment Cover Sheet

CHCICS302A - Participate in the implementation of individualised plans
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCICS302A - Participate in the implementation of individualised plans

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: