- CHCINF403D - Coordinate information systems
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCINF403D Mapping and Delivery Guide
Coordinate information systems
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CHCINF403D - Coordinate information systems |
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Description | This unit describes the knowledge and skills required to coordinate all aspects of information management including collection, collation, storage and preparation of information in different formats depending on client needs | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | This unit may apply to work in a range of community service contexts | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Gather and record information |
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Element: client needs | ||||||||
Element: specific workplace needs | ||||||||
Element: organisation needs |
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Element: confidentiality | ||||||||
Element: security | ||||||||
Element: integrity of the information |
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Element: Prepare and present reports |
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Element: audience/client needs | ||||||||
Element: standard reporting protocols and procedures | ||||||||
Element: organisation criteria |
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Element: Supervise processes for collection, use, storage and dissemination of information |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate this unit of competency: | The individual being assessed must provide evidence of specified essential knowledge as well as skills This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions Assessment must include assessment of the normal range of information and presentation of information |
Access and equity considerations: | All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities |
Context of and specific resources for assessment: | This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged Resources required for assessment of this unit include access to: an appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment |
Method of assessment: | Assessment may include observations, questioning and evidence gathered from the workplace |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of: Available sources of information Appropriate documentation required for specific types of reporting Importance of using opportunities to address waste minimisation, environmental responsibility and sustainable practice issues Interviewing methods Organisation polices and procedures relating to reporting and records systems Research methods and information gathering The range of report writing which is required of the organisation for internal and external purposes |
Essential skills: It is critical that the candidate demonstrate the ability to: Collect, collate and store information Prepare and present information in a range of formats to meet the needs of the client In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Demonstrate application of skills in: report writing a range of oral and written communication skills research safe and effective use and coordination of relevant technology in line with occupational health and safety (OHS) guidelines |
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. | |
Information may be sought from: | Clients Group meetings Individuals, including: family, support network specialists stakeholders team members Other agencies |
Written sources | |
Reports may be: | Administration files Client reports/case notes Court reports Expenses Incident reports Log books Reports to case management conferences Reports to funding, policy or legal bodies Timesheets |
Relevant people will include: | Community groups/leaders External organisations Family and support networks of clients Inside the organisation Specialist organisations Team members |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
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Identify, access and collect appropriate information in order to meet: | |||
Ensure all processes and procedures promote: | |||
Collate, prioritise and store information according to purpose of record and established procedures | |||
Ensure information gathered is relevant, accurate and consistent with the organisation's values and client needs | |||
Prepare reports to meet: | |||
Include conclusions and recommendations in reports that are clearly supported by the information gathered and verifiable evidence | |||
In preparing reports, use appropriate technology within the operator's level of expertise and within established guidelines that promote safe working conditions for self and others | |||
Circulate reports to key people, assess their feedback for relevance and incorporate into report | |||
Present reports to appropriate person/s for implementation in accordance with organisation guidelines | |||
Monitor issues arising from day to day operation of information systems and develop solutions cooperatively | |||
Provide appropriate training opportunities for staff to ensure effective use of relevant technology | |||
Where appropriate, provide advice on complex areas of information | |||
Develop processes for dealing with information requests and exchanges |
Forms
Assessment Cover Sheet
CHCINF403D - Coordinate information systems
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
CHCINF403D - Coordinate information systems
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: