Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CUAFOH301 Mapping and Delivery Guide
Provide seating and ticketing services
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | CUAFOH301 - Provide seating and ticketing services |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to provide advice on and issue tickets or passes for events and productions in the screen, media, entertainment and events industry.At this level, individuals are required to use some discretion and judgement and operate under broad supervision within an established framework of plans and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in creative arts industry environments. The assessment environment must include access to ticketing systems and venues where tickets can be issued. Assessors of this unit must satisfy the requirements for assessors in applicable vocational educational and training legislation, frameworks and/or standards. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Maintain knowledge of venue facilities and performances |
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Element: Respond to customer queries |
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Element: Issue tickets |
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Element: Maintain online booking systems |
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