Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSIGN401 Mapping and Delivery Guide
Provide technical guidance
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | FNSIGN401 - Provide technical guidance |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to access and interpret technical information, assist repairers with service and repair work, and provide technical information to repairers.It applies to individuals who advise and assist others in roles involving repair work within organisations of various sizes and across a range of customer bases.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general insurance field of work and include access to: organisational records, policy and procedures common office equipment, technology, software and consumables. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Assist repairers with service or repair work |
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Element: Provide technical information to repairers |
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