Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSISV506A Mapping and Delivery Guide
Investigate claims
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | FNSISV506A - Investigate claims |
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Description | This unit describes the performance outcomes, skills and knowledge required to investigate a claim. Investigation may cover the degree of liability or a potential fraud and covers clarifying the brief, conducting the investigation and reporting.This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC). | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to job roles involving specialist knowledge and functions including claims and underwriting in a range of insurance sectors and may be applied within organisations of various sizes and across a range of customer bases. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Clarify the brief and the instructions |
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Element: Investigate claim |
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Element: Report on the investigation |
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