Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSISV508 Mapping and Delivery Guide
Review and advise on claims costs, policies and procedures
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | FNSISV508 - Review and advise on claims costs, policies and procedures |
---|---|---|---|
Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to review claims history, predict future claims costs and review policies and procedures, including analysing data, preparing reports on claims and monitoring trends in claims settlement to advise on changes to minimise losses.It applies to individuals working in claims and underwriting job roles involving specialist knowledge and functions in a range of insurance sectors and may be applied within organisations of various sizes and across a range of client bases.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance services field of work and include access to: organisational records organisational policy, procedures, legislation and regulations as they relate to contracts of insurance a range of common technology and software. Assessors must satisfy NVR/AQTF assessor requirements. |
||
Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Collect and analyse data on claims trends |
| |||||||
Element: Monitor claims trends |
| |||||||
Element: Identify opportunities to improve client outcomes |
|