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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Routine tasks may include: | Maintaining information systems Providing practice communications Performing financial activities Maintaining stock and resources |
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In accordance with requirements for the scale of the operation policies and procedures may include: | Treatment protocols Human resources policies Communication procedures Emergency procedures Stock control procedures Financial procedures Documentation procedures Security procedures Policy and procedure guidelines developed and/or provided by industry associations |
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Resources may include: | Physical environment Practice/medical equipment Administrative equipment and materials Communications equipment Marketing materials |
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Financial documentation may include: NB These will vary in complexity according to the scale of the business and the level of support employed from accountants and financial consultants. | Banking documentation Credit transactions Creditors and debtors systems Costing procedures Draft financial forecasts/budgets Stock records Petty cash Asset registers Payroll records |
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Financial reports may include: NB These will vary in complexity according to the scale of the business and the level of support employed from accountants and financial consultants | Cash flow forecasts Budget reports Reconciliations Taxation documentation Profit and loss statements Detailed ledger accounts |
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Operational strategies may include: | Management and administrative systems and procedures Office systems Marketing approaches Staffing procedures Daily operation procedures Environmental strategies |
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Marketing strategies may include: | Promotional and public relations activities Development of marketing/promotional materials Publicity and media relations Advertising Pricing strategies |
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Stock may include: | Materials and equipment required to prepare and dispense medicines Materials and equipment used in the treatment of clients Medicinal preparations provided to clients Stationery and administrative supplies Information materials provided to clients Other promotional materials |
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Statutory and regulatory requirements may include local, state and national legislation and regulations affecting business operations such as: | Business registration Planning and other permissions Fire, occupational and environmental legislation Taxation, copyright and trademark regulations Codes of practice standards Anti-competition/monopoly and consumer-based legislation Anti-discrimination Act Equal Employment Opportunities Act Therapeutic Goods Act |
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Human resource strategies may include: NB These will vary in detail according to number of personnel involved either as practitioner partners or employees | Recruitment, policies and procedures Training and assessment Performance management strategies Personnel documentation Workplace communications Planning and facilitation of meetings Implementation of statutory requirements Workplace health and safety Time and stress management Support networks |
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Employee records may include: | Job/position descriptions Employee records (including tax file number, remuneration, leave and training records, records of disciplinary action, time and wages sheets) Records of taxation and superannuation payments made OHS records Relevant awards and/or industrial agreements |
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Manage diversity involves: Valuing and utilising the different skills, backgrounds and capabilities of self and staff and developing strategies to encourage and enable their effective integration into the business. Diversity may include for example: | Gender Culture Language Network of contact Work preference Competencies Education Work history |
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