Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to identify, analyse and evaluate broad features of a particular business domain
communication skills to:
liaise and negotiate with clients and colleagues
present information
literacy skills to:
analyse and evaluate information and organisational requirements
apply financial modelling skills for identifying, analysing and evaluating a range of budget and other solutions
write business reports
planning and organisational skills to:
determine project scope, time, cost and quality
scope communications and risk management
research skills to locate and evaluate solutions to business requirement
technical skills to:
identify, analyse and evaluate best practice in system development
interpret technical documentation.
Required knowledge
client business domain
detailed knowledge of the system's current functionality
role of stakeholders and the degree of stakeholder involvement
two or more current industry systems development methodologies.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client requirements may include: | applications business opportunities network people in the organisation problems with or opportunities for a business system. |
Project may include: | business improvement process systems-only change ebusiness solution involving the total organisation or part of the organisation projects involving a business undertaking a total organisational change scope: budget feasibility features hardware legal constraints policy resource software time. |
Related problems may relate to: | routine or non-routine problems that may affect the immediate work environment or project outcome, particularly related to meeting client requirements. |
Sources of information may include: | business strategy change management current systems design project-management. |
Client may include: | clubs external organisations individuals internal departments internal employees. |
Feasibility may include: | economic and schedule feasibility as well as the principal inputs and outputs expected improvements or impacts operational feasibility physical requirements of each solution revenue and cost-benefits risks technical feasibility. |
Solution may include: | hardware upgrades implementing a new system new hardware new software software upgrades user training. |
Constraints may include: | budget hardware legal constraints policy resource software time. |
Appropriate person may include: | authorised business representative client supervisor. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist