- MSAPMSUP273A - Handle goods
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MSAPMSUP273A Mapping and Delivery Guide
Handle goods
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | MSAPMSUP273A - Handle goods |
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Description | This competency covers the handling of materials by an operator as an adjunct to the job of making product. It applies to a limited range of materials. It is NOT intended to be an alternative warehousing competency. | ||
Employability Skills | EmployabilitySkillsThis unit contains employability skills. | ||
Learning Outcomes and Application | Application of this unitThis competency applies to operators who receive or despatch goods from either internal or external sources. The key factors are checking and inspecting goods for conformity to documentation. This competency is typically performed by operators working either independently or as part of a work team. It includes:reading and interpreting receipt documentationidentifying and following procedures for checking goodsidentifying and reporting non-conforming goodscompleting workplace documentation.This unit does not cover the use of forklift trucks or other load shifting devices. See PMPSUP205A Transfer loads or TDTD1097 Operate a forklift as appropriate. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | PrerequisitesThis unit has no prerequisites. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify requirements. |
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Element: Move materials to/from storage/production. |
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Element: Complete documentation. |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Overview of assessment
A holistic approach should be taken to the assessment.
Assessors must be satisfied that the person can consistently perform the unit as a whole, as defined by the Elements, Performance Criteria and skills and knowledge.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential that competence is demonstrated in the knowledge and skills defined in this unit. These may include the ability to
recognise the importance of material properties and qualities
apply approved procedures
take appropriate action to resolve problems or report problems to appropriate personnel.
Consistent performance should be demonstrated. For example, look to see that
upstream and downstream communication is timely and effective
procedures and work instructions are read and interpreted correctly
problems are identified and appropriate action is taken (ie, the problem is fixed or reported)
all safety procedures are followed.
Assessment method and context
Assessment will occur using industrial goods and will be undertaken in a work-like environment
Competence in this unit may be assessed:
on a processing plant, allowing for operation under all normal and a range of abnormal conditions
by using a suitable simulation and/or a range of case studies/scenarios
through a combination of these techniques.
In all cases it is expected that practical assessment will be combined with targeted questioning to assess the underpinning knowledge and theoretical assessment will be combined with appropriate practical/simulation or similar assessment. Assessors need to be aware of any cultural issues that may affect responses to questions.
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed.
Specific resources for assessment
This section should be read in conjunction with the Range Statement for this unit of competency. Resources required include suitable access to an operating plant or equipment that allows for appropriate and realistic simulation. A bank of case studies/scenarios and questions will also be required to the extent that they form part of the assessment method. Questioning may take place either in the workplace, or in an adjacent, quiet facility such as an office or lunchroom. No other special resources are required.
Access must be provided to appropriate learning and/or assessment support when required. Where applicable, physical resources should include equipment modified for people with disabilities.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level required for this unit.
Knowledge of goods and materials sufficient to recognise variance from specifications and then determine appropriate action that is consistent with operating guidelines.
Knowledge of organisation procedures and relevant regulatory requirements along with the ability to implement them within appropriate time constraints and work standards.
Competence includes the ability for the practical completion of the job to:
apply and/or explain procedures for receiving/despatch of goods, and reconciliation of orders and invoices
apply and/or describe:
storage/handling principles and procedures
material hazard properties and their implications for safe handling and storage
significance of material to customers
transport requirements and restrictions for materials.
plan own work, including predicting consequences and identifying improvements
identify when the operator is able to rectify problems, when assistance is required and who is the appropriate source for assistance
identify and describe own role and role of others involved directly in the receiving of goods
use PPE, safely handle products and materials, read relevant safety information and apply safety precautions appropriate to the task
distinguish between causes of problems such as incorrect/incomplete paperwork; wrong goods.
Language, literacy and numeracy requirements
This unit requires the ability to read and interpret typical product specifications, job sheets, procedures, material labels and safety information as provided to operators.
Writing is required to the level of completing workplace forms.
Basic numeracy is required, eg to determine that two 25 kg bags are needed to make up a requirement for 50 kg.
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.
Context
This competency applies to operators working either independently or as part of a work team.
Procedures
All operations are performed in accordance with procedures.
Procedures means all relevant workplace procedures, work instructions, temporary instructions and relevant industry and government codes and standards.
Tools and equipment
This competency includes use of equipment and tools such as:
goods identification numbers and codes
manifests
picking slips, merchandising transfers, stock requisitions and bar codes
manufacturer specifications
supplier and/or client instructions.
Hazards
Typical hazards include:
stationary and moving machinery, parts or components
noise, light, energy sources
humidity, air temperature, radiant heat.
Problems
'Respond to routine problems' means 'apply known solutions to a limited range of predictable problems'. Typical process and product problems may include:
incorrect goods delivered
incomplete orders and shipments
inappropriate packaging
wrong or incomplete labling
incomplete or incorrect paperwork
special storage requirements including moisture and contamination control
handling of incomplete loads (either in or out)
handling of materials which do not meet specifications
resolving conflicting priorities
ensuring the correct material arrives at the correct place at the right time.
Variables
Key variables to be monitored include:
compliance with 'receiving' procedures
appropriate handling of incoming goods
completion of documentation
condition of packaging and lifting or moving locations
availability of lifting/moving equipment
unloading practices
variations in provider documentation.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
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Interpret order/paperwork. | |||
Check and take action on special requirements as needed. | |||
Check identity of materials. | |||
Check for completeness and damage. | |||
Take action on non-conforming materials/loads. | |||
Select items to be moved based on job requirements and procedures/work instructions. | |||
Load materials according to standard procedures. | |||
Move materials as needed. | |||
Store/place materials safely. | |||
Complete material movement records. | |||
Update stock records as required. | |||
Complete other paperwork and records as required. |
Forms
Assessment Cover Sheet
MSAPMSUP273A - Handle goods
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
MSAPMSUP273A - Handle goods
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: