Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PMAOMIR321B Mapping and Delivery Guide
Manage communication systems during an incident
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | PMAOMIR321B - Manage communication systems during an incident |
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Description | This unit covers the management and availability of effective communication systems during an incident. The person would typically respond to the incident coordinator or the incident manager. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | In a typical scenario the person may estimate the communication needs and set about to provide them. Depending on the nature of the incident, this may include a wide range of communication processes. It could, for instance, include the provision of a telephone centre to handle media requests, inquiries from families, and secure lines of communication between the incident centre and outside authorities. The likelihood of the communications being disrupted by the incident would need to be planned for and the provision of alternative radio communication equipment and facilities may be required.Key aspects of the competence include:identifying the stakeholders and their communication needsprovision of the communications systems requiredestablishing the communication channels to keep the stakeholders linkedbeing able to prioritise the needs and availability of resources.The individual may be:able to prioritise and respond to requests and requirementsfamiliar with communication equipment and systems availableable to work in a stressful environmentGenerally the individual would be part of an incident team during an emergency situation though may be required to take independent action. At all times they would be liaising and cooperating with the incident manager. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Check existing communications systems |
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Element: Provide necessary communications systems |
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Element: Prepare contingency plans |
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Element: Keep a record of the incident |
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Element: Control hazards concerned with the communications systems |
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Element: Respond to problems |
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