Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUATEA004 Mapping and Delivery Guide
Work effectively in a public safety organisation

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUATEA004 - Work effectively in a public safety organisation
Description
Employability Skills
Learning Outcomes and Application This unit of competency involves the skills and knowledge required to manage own work and work with other personnel in public safety organisations.The unit applies to personnel who work in public safety organisations and who are responsible for managing their own work priorities and who also work with others.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Team work
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Manage own work
  • Instructions are identified, acknowledged and implemented, in accordance with organisational procedures
  • Factors affecting work requirements are identified, their impact is assessed and action is taken to ensure work requirements are met
  • Work load is assessed and priorities are set within allocated timeframes
  • Own work is monitored to ensure compliance with organisational procedures and requirements
  • Need for additional support is communicated clearly to appropriate personnel, in accordance with organisational procedures
  • Tasks are completed and results are achieved with minimum supervision
  • Workplace conduct is in accordance with organisational policies, procedures and standards
       
Element: Promote cooperation
  • Responsibilities and duties are performed in a positive manner to promote cooperation and good working relationships
  • Communication with others is conducted in a courteous manner appropriate to the purpose, situation and relationship with the receiver
  • Problems and conflicts are recognised and resolved through agreed and accepted organisational processes and procedures
  • Contributions of individuals of different age, gender, social and cultural backgrounds are recognised and utilised
       
Element: Factors affecting work requirements are identified, their impact is assessed and action is taken to ensure work requirements are met
       
Element: Work load is assessed and priorities are set within allocated timeframes
       
Element: Own work is monitored to ensure compliance with organisational procedures and requirements
       
Element: Need for additional support is communicated clearly to appropriate personnel, in accordance with organisational procedures
       
Element: Tasks are completed and results are achieved with minimum supervision
       
Element: Workplace conduct is in accordance with organisational policies, procedures and standards
       
Element: Develop and maintain own expertise
  • Workplace information is accessed and clarification is sought, as required
       
Element: Currency of required licences and certificates for work is maintained
       
Element: Training and development needs relevant to area of work are identified in conjunction with the supervisor and is followed up with relevant personnel
       
Element: Training and development programs are participated in to ensure level of expertise meets organisational requirements
       
Element: Maintain work effectiveness
  • Organisational policies and procedures relating to work performance are applied and issues with own wellbeing or performance are discussed with supervisor or relevant personnel
       
Element: Signs of personal stress are recognised and appropriately managed and action is taken to ensure continued effectiveness
       
Element: Peer support is sought in maintaining work requirements
  • Responsibilities and duties are performed in a positive manner to promote cooperation and good working relationships
       
Element: Communication with others is conducted in a courteous manner appropriate to the purpose, situation and relationship with the receiver
       
Element: Problems and conflicts are recognised and resolved through agreed and accepted organisational processes and procedures
       
Element: Contributions of individuals of different age, gender, social and cultural backgrounds are recognised and utilised
       
Element: Contribute to improving workplace and quality of outcomes
  • Workplace issues are raised with appropriate personnel and contributions are made to resolving issues, in accordance with organisational procedures
       
Element: Work related meetings and committees are attended or contributed to in line with level of responsibility
       
Element: Suggestions for improvements in work practices and procedures are made to the supervisor or relevant personnel
       
Element: Agreed changes to improve work outcomes are implemented, in accordance with organisational procedures
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Instructions are identified, acknowledged and implemented, in accordance with organisational procedures 
Factors affecting work requirements are identified, their impact is assessed and action is taken to ensure work requirements are met 
Work load is assessed and priorities are set within allocated timeframes 
Own work is monitored to ensure compliance with organisational procedures and requirements 
Need for additional support is communicated clearly to appropriate personnel, in accordance with organisational procedures 
Tasks are completed and results are achieved with minimum supervision 
Workplace conduct is in accordance with organisational policies, procedures and standards 
Responsibilities and duties are performed in a positive manner to promote cooperation and good working relationships 
Communication with others is conducted in a courteous manner appropriate to the purpose, situation and relationship with the receiver 
Problems and conflicts are recognised and resolved through agreed and accepted organisational processes and procedures 
Contributions of individuals of different age, gender, social and cultural backgrounds are recognised and utilised 
 
 
 
 
 
 
Workplace information is accessed and clarification is sought, as required 
 
 
 
Organisational policies and procedures relating to work performance are applied and issues with own wellbeing or performance are discussed with supervisor or relevant personnel 
 
Responsibilities and duties are performed in a positive manner to promote cooperation and good working relationships 
 
 
 
Workplace issues are raised with appropriate personnel and contributions are made to resolving issues, in accordance with organisational procedures 
 
 
 

Forms

Assessment Cover Sheet

PUATEA004 - Work effectively in a public safety organisation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PUATEA004 - Work effectively in a public safety organisation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: