Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PUATEA004 Mapping and Delivery Guide
Work effectively in a public safety organisation
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PUATEA004 - Work effectively in a public safety organisation |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency involves the skills and knowledge required to manage own work and work with other personnel in public safety organisations.The unit applies to personnel who work in public safety organisations and who are responsible for managing their own work priorities and who also work with others.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | Team work |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Manage own work |
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Element: Promote cooperation |
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Element: Factors affecting work requirements are identified, their impact is assessed and action is taken to ensure work requirements are met | ||||||||
Element: Work load is assessed and priorities are set within allocated timeframes | ||||||||
Element: Own work is monitored to ensure compliance with organisational procedures and requirements | ||||||||
Element: Need for additional support is communicated clearly to appropriate personnel, in accordance with organisational procedures | ||||||||
Element: Tasks are completed and results are achieved with minimum supervision | ||||||||
Element: Workplace conduct is in accordance with organisational policies, procedures and standards | ||||||||
Element: Develop and maintain own expertise |
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Element: Currency of required licences and certificates for work is maintained | ||||||||
Element: Training and development needs relevant to area of work are identified in conjunction with the supervisor and is followed up with relevant personnel | ||||||||
Element: Training and development programs are participated in to ensure level of expertise meets organisational requirements | ||||||||
Element: Maintain work effectiveness |
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Element: Signs of personal stress are recognised and appropriately managed and action is taken to ensure continued effectiveness | ||||||||
Element: Peer support is sought in maintaining work requirements |
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Element: Communication with others is conducted in a courteous manner appropriate to the purpose, situation and relationship with the receiver | ||||||||
Element: Problems and conflicts are recognised and resolved through agreed and accepted organisational processes and procedures | ||||||||
Element: Contributions of individuals of different age, gender, social and cultural backgrounds are recognised and utilised | ||||||||
Element: Contribute to improving workplace and quality of outcomes |
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Element: Work related meetings and committees are attended or contributed to in line with level of responsibility | ||||||||
Element: Suggestions for improvements in work practices and procedures are made to the supervisor or relevant personnel | ||||||||
Element: Agreed changes to improve work outcomes are implemented, in accordance with organisational procedures |