Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITTTOP003 Mapping and Delivery Guide
Allocate tour or activity resources
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | SITTTOP003 - Allocate tour or activity resources |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to assess operational tour requirements and allocate human and physical resources to support efficient and effective tour operations. The unit applies to industry sectors that provide tours and activities for customers. It has particular application to tour operators and to some attractions and theme parks that allocate resources to single or series activities. Individuals working independently with limited guidance from others undertake this role. This could include senior guides or operations managers. The unit also applies to owner-operators of small organisations.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated within an operational touring environment for which resources are allocated. This can be: an industry workplace a simulated industry environment set up for the purposes of assessment. Assessment must ensure access to: operational, reservations and sales data on which resource allocation is based systems and documentation used by tour operators to control resource allocation current information and communications technology used for resource allocation. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and: have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency. |
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Prerequisites/co-requisites | |||
Competency Field | Tour Operations |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Evaluate resource requirements. |
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Element: Allocate resources to meet operational needs. |
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Element: Monitor and adjust resource allocation. |
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