Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLIE2007 Mapping and Delivery Guide
Use communications systems
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | TLIE2007 - Use communications systems |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit involves the skills and knowledge required to use communications systems in accordance with relevant regulations and workplace procedures.It includes identifying system features, operating a communications system effectively, using appropriate communications system protocols, maintaining equipment and completing documentation.It involves applying established communication principles and practices, and using local technical, colloquial language and vocabulary in day-to-day communication.Work is performed under some supervision, generally within a team environment. No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment. As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment. Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions. Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate. Resources for assessment include: a range of relevant exercises, case studies and/or other simulations relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry applicable documentation including workplace procedures, regulations, codes of practice and operation manuals. |
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Prerequisites/co-requisites | |||
Competency Field | E ‒ Communication and Calculation |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Check communications system requirements | ||||||||
Element: System features and control functions are identified | ||||||||
Element: Impact of battery and signal levels on system’s capability is determined | ||||||||
Element: Mobile equipment is set up to optimise communication | ||||||||
Element: Channels are selected appropriate to the communication as required | ||||||||
Element: Communicate using communications technology | ||||||||
Element: System checks are carried out to confirm communications system is operational, in accordance with manufacturer’s instructions and workplace procedures | ||||||||
Element: Communications system is operated safely in accordance with manufacturer’s instructions, workplace procedures and regulatory requirements | ||||||||
Element: Telephone and radio security is maintained in accordance with workplace procedures | ||||||||
Element: Channel selection is appropriate for the location and type of communication | ||||||||
Element: Messages are transmitted clearly and precisely, and user ethics and protocols are followed | ||||||||
Element: Public address (PA) system is used, as required, to communicate with passengers and/or crew in accordance with standard operating procedures | ||||||||
Element: Incoming messages are received and answered promptly and courteously in accordance with operating procedures and regulatory requirements | ||||||||
Element: Appropriate language, protocols, procedures and codes are followed when using communications systems | ||||||||
Element: Received messages are interpreted and recorded in accordance with workplace procedures |
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Element: Maintain communications equipment operational status | ||||||||
Element: Equipment is checked and maintained in working order in accordance with workplace procedures | ||||||||
Element: Minor communications systems faults are promptly identified, diagnosed, and repaired or reported in accordance with workplace procedures | ||||||||
Element: Complete documentation | ||||||||
Element: Appropriate communications records are maintained in accordance with workplace procedures | ||||||||
Element: Communications records are stored/filed as required |