Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLII4005A Mapping and Delivery Guide
Market services and products to clients
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | TLII4005A - Market services and products to clients |
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Description | This unit involves the skills and knowledge required to market services and products to clients including recognising and acting upon opportunities to promote products and services, establishing and maintaining contact with clients, and negotiating and closing sales in accordance with statutory retail practice and workplace procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Work involves discretion and judgement for self and others in marketing services and products to clients. It is performed under minimum supervision with general guidance on progress and outcomes of work.A range of opportunities may be used to develop the workplace and to support the development of work systems and innovative strategies to deal with contingencies and to encourage the achievement of the organisation's goals and key performance objectives.Work involves responsibility for marketing services and products to clients and the provision of leadership of others either individually or in teams. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Recognise opportunities to promote products and services |
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Element: Establish and maintain contact with clients |
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Element: Negotiate sales |
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Element: Close sales |
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