Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLIJ2001 Mapping and Delivery Guide
Apply quality procedures
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | TLIJ2001 - Apply quality procedures |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit involves the skills and knowledge required to apply quality procedures within work activities and established routine procedures in accordance with relevant regulations and workplace quality standards, to ensure the quality of products and services within the transport and logistics industry.It includes applying quality concepts, planning and trialling improvements in work processes, and implementing improvements confirmed through the trials.Work is performed under limited or minimum supervision, generally within a team environment. No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment. As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment. Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions. Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate. Resources for assessment include: a range of relevant exercises, case studies and/or other simulations relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry applicable documentation including workplace procedures, regulations, codes of practice and operation manuals. |
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Prerequisites/co-requisites | |||
Competency Field | J ‒ Quality |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Apply quality concepts | ||||||||
Element: Responsibility is taken for quality of own work when providing services or products to meet external and internal customer needs | ||||||||
Element: Work is completed in accordance with workplace standards as defined in enterprise policies and procedures | ||||||||
Element: Basic quality concepts are applied to work activities | ||||||||
Element: Trial improvements | ||||||||
Element: Improvements to work processes are planned and trialled | ||||||||
Element: Trials of improvements to work processes are checked for expected outcomes and compliance with workplace requirements | ||||||||
Element: Implement improvements | ||||||||
Element: Improvement initiatives trialled and confirmed as successful are implemented in accordance with enterprise procedures | ||||||||
Element: Work is completed in accordance with workplace policies and procedures |