applicable regulations and legislation: Australian and international regulations, conventions and codes of practice for international freight forwarding Australian and international standards and certification requirements relevant Australian and international environmental protection legislation relevant Australian and international transport security and safety legislation relevant regulations for importing and exporting cargo relevant regulations for international trading and financial transactions basic principles that govern the discipline of law conventions in international freight transport definitions, purpose and use of Incoterms and Combiterms duties of freight forwarder when goods are damaged in transit general elements and principles of insurance policy in international freight transport law of contracts as it applies to international freight transport legal principles and liabilities in international freight transport principles of risk management as they apply to international freight forwarding principles of quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry procedures and policies for organising and managing insurance requirements for various types of international freight forwarding projects procedures and protocols for providing international freight forwarding services (including those applicable to importing, exporting and transiting goods) processes for ensuring compliance with legal requirements processes for making insurance claims relevant security, safety and environmental procedures, regulations and conventions (including those applicable to importing, exporting and transiting goods) sources of information and documentation needed when providing freight forwarding services standard trading conditions in international freight transport types of liability insurance – their purpose and processes for their organisation, including liability of different parties involved in international freight transport types of transport insurance coverage – their purpose and processes and documentation for their organisation typical problems that can occur when organising transport or liability insurance, and related appropriate action that can be taken to prevent or resolve these problems use of ‘general average’ in insurance policy and practice ways of managing contingencies in international freight transport including consideration of alternative transport options and anticipation of the unexpected ways of managing legal liability in international freight transport ways of managing risk in international freight transport. |