Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLIR5014 Mapping and Delivery Guide
Manage suppliers
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | TLIR5014 - Manage suppliers |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit involves the skills and knowledge required to manage suppliers in various contexts within the transport and logistics industry. It includes assessing and building productive relationships with suppliers, and evaluating the delivery of goods/services against agreements. It also includes negotiating arrangements, resolving disagreements with suppliers and reviewing supplier performance.The unit generally applies to those who lead individuals or teams.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment. As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment. Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions. Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate. Resources for assessment include: a range of relevant exercises, case studies and/or other simulations relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry applicable documentation including workplace procedures, regulations, codes of practice and operation manuals. |
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Prerequisites/co-requisites | |||
Competency Field | R - Contract Procurement |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Assess suppliers and build productive relationships | ||||||||
Element: Criteria to effectively evaluate supplier services are developed and documented | ||||||||
Element: Existing suppliers are assessed against criteria | ||||||||
Element: Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified | ||||||||
Element: Terms and conditions of suppliers to achieve service requirements are established and communicated | ||||||||
Element: Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures | ||||||||
Element: Evaluate delivery of goods and/or services against agreements | ||||||||
Element: Quality of goods and services supplied is assessed against criteria | ||||||||
Element: Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements | ||||||||
Element: Contingency plans are developed should suppliers fail to deliver | ||||||||
Element: Relationships with suppliers are managed to support effective delivery | ||||||||
Element: Negotiate arrangements with suppliers | ||||||||
Element: Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures | ||||||||
Element: Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel | ||||||||
Element: Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated | ||||||||
Element: Resolve disagreements with suppliers | ||||||||
Element: Disagreements with suppliers are investigated to identify validity and causes | ||||||||
Element: Disagreements are negotiated and resolved | ||||||||
Element: Amendments to agreements, as a consequence of the resolution of disagreements, are documented | ||||||||
Element: Approval is sought and obtained for amendments | ||||||||
Element: Approved amendments are communicated to suppliers and relevant personnel | ||||||||
Element: Review performance of suppliers | ||||||||
Element: Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators | ||||||||
Element: Supplier performance is evaluated against purchasing agreement requirements | ||||||||
Element: Suppliers are informed of evaluation outcomes as required | ||||||||
Element: Recommendations about future use of suppliers are made to relevant personnel | ||||||||
Element: Suppliers are deleted from supplier shortlist according to criteria |