Work involves identifying and valuing saleable vehicle salvage and components on a damaged vehicle in the loss assessment environment. Vehicles and components may include light vehicles, commercial vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles and motorcycles.

ELEMENT

PERFORMANCE CRITERIA

1. Prepare for work

1.1. Work instructions are used to determine job requirements

1.2. Vehicle to be inspected is located

1.3. Workplace policies and procedures, legal requirements, and manufacturer and component supplier specifications are read and interpreted

1.4. Workshop and workplace workplace health and safety (WHS) requirements and workplace environmental practices and policies are read and complied with

1.5. Safety equipment and tooling equipment are selected and checked

1.6. Vehicle inspection methods are determined to minimise waste material and components

2. Inspect vehicle to identify saleable systems and components

2.1. Vehicle systems and components are dismantled and inspected without causing damage

2.2. Serviceable vehicle systems and components are identified

2.3. Saleable vehicle salvage, or vehicle systems and components, are determined and documented following legal requirements

3. Determine vehicle and component retail price

3.1. Valuation of identified saleable salvage, or vehicle systems and components, is performed

3.2. Category of vehicle salvage is determined

3.3. Retail price of each saleable system and component is estimated

3.4. Details of the total loss vehicle are provided to the relevant statutory body according to workplace policies and procedures

4. Clean up work area

4.1. Reusable material is collected and stored

4.2. Workplace policies and procedures for the removal of waste and scrap are followed

4.3. Equipment and work area are cleaned and inspected to serviceable condition according to workplace procedures

4.4. Faults in unsaleable equipment are determined and tagged according to workplace policies and procedures

Required skills

technical skills to use tools and equipment to inspect vehicle salvage saleable items

communication skills to:

confirm work orders and safety procedures with supervisor

report work outcomes and problems relating to identifying saleable goods and determining their value

literacy skills to:

interpret manufacturer specifications

analyse information relating to workplace policies and procedures

use common industry terminology, plans and safety procedures and follow Written-Off Vehicles Register (WOVR) requirements

numeracy skills to:

determine and calculate value of saleable items

estimate retail price of items

planning skills to:

obtain equipment and materials

organise work activities

prepare and lay out worksite

problem-solving skills to:

avoid time and material wastage

identify technical and procedural problems

team skills to work effectively and cooperatively with others to optimise workflow and productivity

technology skills to use computerised technology and communications devices to research and report on vehicle salvage saleable items and their value

Required knowledge

technical knowledge of motor vehicle mechanical, electrical, surface and structural:

dismantling and repair methods

loss recovery methods and costs

inspection methods and procedures

general insurance industry knowledge, including relevant sections of:

Competition and Consumer Act

contract and insurance law

copyright law

Insurance Contracts Act

General Insurance Code of Practice

intellectual property

Motor Vehicle Insurance and Repair Industry Code of Conduct

personal legal liability

State or Territory Fair Trading Act

WOVR requirements for each State or Territory

methods of sourcing manufacturer and component supplier specifications, including workshop manuals and repair guides

methods of sourcing current retail costs of vehicles, vehicle components and materials

methods of accessing independent sources with the required skills to value vehicle salvage

salvage disposal contractors and auction houses

applicable commonwealth, state or territory laws, regulations and standards relating to identifying vehicle salvage saleable items and determining their value, including:

environmental regulations

legislation

Workplace Health and Safety Act

workplace policies and procedures relating to identifying vehicle salvage saleable items and determining their value, including:

quality requirements

recording and reporting procedures

work organisation and planning processes

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.

A person who demonstrates competency in this unit must be able to:

observe safety procedures and requirements when inspecting vehicles

select tooling equipment and vehicle inspection methods appropriate to the circumstances

correctly identify serviceable vehicles, vehicle systems and components

accurately estimate and calculate vehicle and component retail value

correctly identify vehicle salvage category.

Context of, and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.

Assessment is to occur:

using standard workplace practices and procedures

following safety requirements

applying environmental constraints.

Assessment is to comply with relevant:

regulatory requirements

Australian standards

industry codes of practice.

The following resources must be made available for the assessment of this unit:

work instructions

a range of total loss vehicles

parts catalogues

computer hardware and software, calculators and general office equipment

internet access.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.

Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.

Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workplace policies and procedures may include:

environment and sustainability

job specifications

manufacturer specifications and industry codes of practice

WHS

quality policies and procedures, including Australian standards

recording and reporting procedures

safe work procedures.

Legal requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:

Competition and Consumer Act

Australian standards

award and enterprise agreements

confidentiality and privacy

copyright law

jurisdictional damage assessment criteria legislation and regulations

duty of care

Motor Vehicle Insurance and Repair Industry Code of Conduct

WHS

relevant industry codes of practice

the environment.

Manufacturer and component supplier specifications may include:

Australian standards

diagrams and sketches

instructions issued by authorised organisation or external persons

inventory systems

material safety data sheets (MSDS)

original equipment manufacturer (OEM) design specifications and repair procedures

parts catalogues

safe work procedures for inspecting vehicles for saleable components

workplace specifications and requirements.

WHS requirements may include:

correct disposal of hazardous materials and substances

first aid equipment

following emergency procedures

hazard and risk control

personal protective equipment and clothing

safety equipment

techniques for manual handling, including shifting, lifting and carrying.

Workplace environmental practices may include:

clean-up management

dust and noise minimisation

waste management.

Tooling equipment may include:

alternator and starting motor bench testers

brake and drum lathes

calculators and general office equipment

computer hardware and software

fuel injector cleaners

hand and power tools

heating equipment

hydraulic breaker tools

ignition module test instruments

key cutters

line oilers, filters and gauges

load testers

measuring devices

multimeters

paint mixers

plastics repair equipment

protective covers

sealing and adhesive equipment

specialist tools for removal and adjustment

storage racks

templates

vehicle cleaning equipment

welding equipment, including:

oxy

arc

metal inert gas (MIG)

tungsten inert gas (TIG).

Vehicle inspection methods may include:

assessing and discussing repairer’s cost estimate for repairs

aural, visual and operational checking of damage to vehicle and components

interviewing clients and accident witnesses responding to agency enquiries

referring to reports and publications and manufacturer specifications

visually examining of digital images of damage to vehicle and components.

Vehicle salvage may include:

bumper bar

saleable items as listed on the policy

tow bar

vehicle components

vehicle system.

Category of vehicle salvage may include:

repairable write off

statutory.

Vehicle Body

Sector

Loss Assessment or Repair Quoting

This unit contains employability skills.