Application
This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.
It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide technical advice and support to a team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 Advise on resource requirements | 1.1 Calculate estimates of future and present business resource needs in accordance with organisational requirements 1.2 Ensure advice is clear, concise and relevant to achieve organisational requirements 1.3 Provide information on the most economical and effective choice of equipment, materials and suppliers 1.4 Identify resource shortages and possible impact on operations |
2 Monitor resource usage and maintenance | 2.1 Ensure resource handling is in accordance with established organisational requirements including occupational health and safety requirements 2.2 Use business technology to monitor and identify the effective use of resources 2.3 Use consultation with individuals and teams to facilitate effective decision-making on the appropriate allocation of resources 2.4 Identify and adhere to relevant policies regarding resource use in the performance of operational tasks 2.5 Routinely monitor and compare resource usage with estimated requirements in budget plans |
3 Acquire resources | 3.1 Ensure acquisition and storage of resources is in accordance with organisational requirements, is cost effective, and consistent with organisational timelines 3.2 Acquire resources within available timelines to meet identified requirements 3.3 Review resource acquisition processes to identify improvements in future resource acquisitions |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.4, 2.4, 2.5, 3.3 | Identifies and interprets information from a range of sources, including organisational policies and procedures |
Writing | 1.1, 1.3, 2.2, 2.5, 3.3 | Uses clear and succinct language and appropriate layout to provide information, advice and support materials |
Oral Communication | 1.2, 1.3, 2.3 | Presents information or advice choosing language appropriate to the context and needs of the audience Uses active listening and questioning to confirm understanding |
Numeracy | 1.1, 1.3, 1.4, 2.2, 2.4, 2.5, 3.1-3.3 | Selects and uses appropriate tools to aid with estimation and other resource assessment requirements Uses a combination of mainly informal and some formal written mathematical equations to represent the outcomes of the resource allocation process |
Navigate the world of work | 1.1, 1.2, 2.1, 2.4, 3.1, 3.2 | Takes some personal responsibility for adherence to organisational procedures and protocols |
Interact with others | 2.3 | Uses collaborative techniques to engage personnel in consultations and negotiations |
Get the work done | 1.1, 1.3, 1.4, 2.2, 2.5, 3.3 | Plans a range of routine tasks and required resources, accepting goals and aiming to achieve them within allocated timeframes Recognises and takes responsibility for addressing predictable problems in familiar work contexts Follows routine procedures for using digital technology to enter, store and retrieve information directly relevant to role Understands the purpose and some specific functions of some common digital tools used in work contexts Evaluates effectiveness of decisions in terms of how well they met stated goals |
Sectors
Administration – General Administration