ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Establish recruitment and selection process

1.1 Obtain expert advice on legal requirements relevant to recruiting and selecting staff

1.2 Identify organisational policies and procedures relevant to appointing staff

1.3 Develop an agreed process for recruiting and appointing staff that complies with legal and organisational requirements

2 Recruit and select manager

2.1 Develop a position description for the manager that includes appropriate selection criteria

2.2 Ensure advertising for the position complies with organisational policy and legal requirements

2.3 Establish a selection panel that represents key stakeholders

2.4 Develop appropriate interview questions, using independent assistance as required

2.5 Participate in interviewing and selecting a manager who satisfies established selection criteria

3 Negotiate employment contract

3.1 Check the employment contract developed to ensure it complies with organisational policy and legal requirements

3.2 Benchmark salary and conditions against similar organisations

3.3 Identify and document performance outcomes

3.4 Review and renegotiate contract as required

4 Work with manager

4.1 Ensure the manager is inducted

4.2 Develop communication and reporting mechanisms between the manager and the board

4.3 Develop protocols for decision-making and delegation of powers

4.4 Establish policy and procedure to manage conflict and/or grievances between the manager and the board

4.5 Regularly review the manager’s performance in accordance with the employment contract

Skill

Performance

Criteria

Description

Reading

1.2, 1.3, 2.2, 2.5, 3.1-3.4, 4.5

Critically organises, evaluates and applies content from a range of structurally complex texts

Writing

1.3, 2.1, 2.2, 2.4, 3.2-3.4, 4.2-4.5

Selects text type, subject matter and language to suit specific audience and purpose

Oral Communication

1.1, 1.3, 2.3-2.5, 3.4, 4.1, 4.2, 4.5

Uses active listening and questioning techniques throughout the recruitment process

Disseminates specific information and provides feedback using appropriate vocabulary, tone and syntax

Numeracy

3.2

Uses mathematical formula to calculate remuneration against industry benchmarks

Navigate the world of work

1.1-1.3, 2.2, 3.1, 4.4

Monitors adherence to existing and self-created organisational policies and procedures

Considers own role in terms of its contribution to broader goals of work environment

Takes personal responsibility for adherence to all legislative requirements

Interact with others

1.1, 4.1, 4.2, 4.5

Develops, selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders in a range of work contexts

Collaborates and negotiates with others to achieve joint outcomes playing an active role in facilitating consensus

Get the work done

1.1-1.3, 2.3, 2.5, 4.1, 4.3

Recognises critical importance of clarifying, focusing and aligning goals and expectations and may use the process to build ownership of and broad commitment to achieving goals

Makes a range of critical and non-critical decisions in relatively complex situations, taking a range of constraints into account

Recognises and anticipates an increasing range of familiar problems, their symptoms and causes, and develops contingency plans to resolve issues