BSBCMM411
Make presentations


Application

This unit covers the skills and knowledge required to prepare, deliver and review presentations for target audiences.

This unit applies to individuals who may be expected to make presentations for a range of purposes, such as marketing, training and promotions. They contribute well developed communication skills in presenting a range of concepts and ideas.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare presentation

1.1 Plan presentation approach and intended outcomes

1.2 Identify target audience, location and resources requirements

1.3 Selectpresentation strategies, format and delivery methodsaccording to presentation requirements

1.4 Selecttechniques to evaluate presentation effectiveness

2. Deliver presentation

2.1 Summarise key concepts and ideas and present to target audience

2.2 Provide opportunity for audience to seek clarification on presentation information

2.3 Confirm target audience understand key concepts and ideas, and that identified presentation objectives have been achieved

3. Review presentation

3.1 Evaluate effectivenessof the presentation

3.2 Seek and discuss feedback and any reactions to the presentation from participants and relevant stakeholders

3.3 Make changes to presentation based on feedback received

Evidence of Performance

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

prepare and deliver at least two different presentations.

In the course of the above, the candidate must:

use aids and materials to support the presentation

select and implement methods to review the effectiveness of presentation and document suggested improvements.


Evidence of Knowledge

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

information collection methods that support review and feedback of presentations

organisational and legislative obligations and requirements relevant to presentations

structure of presentations according to intended outcomes

principles of effective communication including:

persuasive communication techniques

verbal and non-verbal communication

presentation methods

different aids, materials andtechniques that can be used for presentations.


Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

equipment, materials and business software packages for making a presentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

SKILL

DESCRIPTION

Reading

Reviews and analyses documents to identify information relevant to a specific presentation

Writing

Develops material to convey ideas and information to target audience in an engaging way

Oral Communication

Presents information using words and non-verbal features appropriate to the audience and context

Uses listening and questioning techniques to gather information required to develop and modify presentations

Problem solving

Interprets audience reactions and changes words and non-verbal features accordingly

Planning and organising

Demonstrates sophisticated control over oral, visual and written formats, drawing on a range of communication practices to achieve goals

Initiative and enterprise

Selects and uses appropriate conventions and protocols to encourage interaction and to present information

Recognises the need to alter personal communication style in response to the needs and expectations of others

Self-management

Takes responsibility for planning, sequencing and prioritising tasks and own workload to achieve outcomes

Technology

Uses the main features and functions of digital tools to complete work tasks


Sectors

Social Competence – Verbal Communication