ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Provide advice on recruitment strategy to client

1.1 Provide advice and information to client on workforce planning and performance management systems and issues

1.2 Provide advice and information to client to assist in developing and/or evaluating a recruitment strategy and processes

1.3 Identify and determine effective and accurate performance indicators

1.4 Discuss and agree with client, recommendations for necessary assessments and profiling

1.5 Identify and analyse performance gaps as part of workforce planning

1.6 Evaluate forms, procedures and induction processes for continuous improvement

2 Determine job specifications with client

2.1 Undertake job analysis with client to determine needs and requirements for recruitment, in line with organisational recruitment strategy

2.2 Provide advice to client on issues such as salary, conditions and legislative requirements

2.3 Write clear and concise specifications which accurately reflect the job role within client’s organisation, and comply with relevant legislative requirements and organisational format

2.4 Confirm specifications with appropriate personnel prior to undertaking recruitment

3 Manage recruitment process

3.1 Develop a selection plan and criteria based on the job specification, performance gaps and organisational needs, in consultation with client

3.2 Write and place recruitment advertisements in relevant media in accordance with job specifications, organisational policy and legislative requirements

3.3 Employ strategies to source potential candidates

3.4 Organise and conduct job interviews and employment appraisals in accordance with organisational policy and legislative requirements

4 Assess and select candidates

4.1Judge information obtained from each candidate against specified selection criteria and note any additional influencing factors

4.2 Conduct assessment and selection process in accordance with organisational policy and legislative requirements

4.3 Shortlist suitable candidates for client interview

5 Refer candidates and complete placement process

5.1 Recommend candidates best suited to selection criteria to client for interview, and create and forward candidate profiles to client

5.2 Provide advice and support to candidates with résumé preparation, interview preparation and presentation to the client

5.3 Inform all candidates promptly and accurately of selection decisions

5.4 Conduct job offer to successful candidate

5.5 Complete placement follow up

Skill

Performance

Criteria

Description

Reading

1.3, 1.5, 1.6, 2.1, 2.3, 3.1, 3.2, 3.4, 4.1, 4.2

Interprets and analyses textual information from a variety of sources for relevance, suitability and compliance

Writing

1.1-1.3, 2.2-2.4, 3.1, 3.2, 4.1-4.3, 5.1-5.5

Prepares concise notes to help synthesise information during analysis and assessment phase

Produces reports and other business communication for a range of contexts and audiences using relevant language, tone and structure

Oral Communication

1.1, 1.2, 1.4, 2.1, 2.2, 2.4, 3.1, 3.4, 5.2-5.4

Uses active listening and questioning techniques to elicit and assess relevant information

Participates in a range of verbal exchanges using clear and detailed language and appropriate tone to provide relevant information, opinion and training

Navigate the world of work

2.2, 2.3, 3.2, 3.4, 4.2

Adheres to legal responsibilities and organisational policies and procedures relevant to own work

Interact with others

1.4, 2.2, 2.4, 3.1, 5.2-5.4

Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction

Takes some steps to vary content, structure, style, tone and vocabulary to suit the needs of familiar audiences

Get the work done

1.1-1.6, 2.1, 2.3, 2.4,

3.1- 3.4, 4.1, 4.2, 5.1, 5.3, 5.5

Takes responsibility for planning, sequencing and prioritising tasks to achieve required outcomes

Systematically analyses information to make decisions and recommendations