Application
This unit describes the skills and knowledge required to effectively encourage and support a learning environment. Particular emphasis is on participation in processes to facilitate and promote learning and to monitor and improve learning performance.
It applies to individuals who use initiative and well-developed planning and communication skills in their role. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 Encourage a learning environment | 1.1 Encourage and support workplace learning opportunities 1.2 Implement learning plans as an integral part of individual and team performance plans 1.3 Implement learning plans to reflect diversity of needs and learning opportunities 1.4 Encourage individual and team to access and participate in learning opportunities 1.5 Liaise effectively with training and development specialists to contribute to learning opportunities which enhance individual, team and organisational performance |
2 Encourage and promote learning for team and individuals | 2.1 Promote a learning culture within the team and organisation 2.2 Support coaching and mentoring for the development of workplace knowledge, skills and attitudes 2.3 Encourage team members to assess own competencies, and to identify own learning and development needs 2.4 Share the benefits of learning with others in the team and organisation 2.5 Provide recognition and feedback for workplace achievement in a timely and appropriate manner |
3 Identify opportunities for improvement | 3.1 Monitor the performance of individuals and teams to determine the type and extent of required work 3.2 Gather feedback from individuals and teams to identify opportunities for improving future learning arrangements 3.3 Negotiate adjustments with training and development specialists to improve the efficiency and effectiveness of learning 3.4 Document and report learning outcomes in accordance with the organisation’s systems and procedures |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Learning | 1.1, 1.2, 2.1, 3.2 | Plans and implements learning processes Encourages learning outcomes in a team environment |
Reading | 1.2, 1.3, 3.2, 3.4 | Interprets information from a range of familiar texts including everyday workplace documentation |
Writing | 1.2, 1.3, 2.5, 3.4 | Uses appropriate vocabulary, grammatical structures and conventions to communicate information, matching style to purpose and audience |
Oral Communication | 1.1, 1.4, 1.5, 2.1-2.5, 3.2-3.4 | Presents ideas and seeks feedback from others using appropriate vocabulary and non-verbal features Participates in open discussions to elicit the views of others by asking questions and listening to responses |
Navigate the world of work | 3.4 | Adheres to organisational policies and procedures |
Interact with others | 1.1, 1.4, 1.5, 2.1-2.5, 3.2, 3.3 | Varies content and style of interactions to suit the needs of various audiences and to achieve a desired outcomes Uses effective interpersonal skills to support and encourage workplace learning and sharing of knowledge and skills |
Get the work done | 1.2, 1.3, 2.5, 3.1, 3.2 | Takes personal responsibility for planning and organising tasks required to achieve required outcomes |
Sectors
Management and Leadership – Frontline Management