Application
This unit describes the skills and knowledge required to use a range of multimedia equipment and programs at a non-specialist level.
The unit applies to individuals who work under supervision and have some responsibility to complete work within established guidelines.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Use multimedia equipment and programs | 1.1 Select required multimedia equipment and programs for a given purpose 1.2 Set up and operate multimedia equipment and programs according to organisational procedures 1.3 Use general features and functions of multimedia equipment 1.4 Assist relevant stakeholders to use multimedia equipment and programs safely and according to organisational procedures |
2. Maintain multimedia equipment and programs | 2.1 Identify and correct minor operational faults according to organisational procedures 2.2 Implement routine preventive maintenance, including making arrangement for repairs 2.3 Identify situations where specialist assistance is required and take required action |
3. Review use of multimedia equipment and programs | 3.1 Source information from relevant stakeholders on problems with use of current multimedia equipment and programs 3.2 Source and assess information on available multimedia equipment and programs, products and services based on feedback and intended use 3.3 Make recommendations for purchase of new or replacement items, where required |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
use at least one piece of physical multimedia equipment and two different digital multimedia programs.
In the course of the above, the candidate must:
assist others to use multimedia equipment and programs
correct minor operational faults
make recommendations for upgrading multimedia equipment and programs.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
common multimedia options relevant to the work context at a generalist level
features and general operating functions of different multimedia options
common faults and ways of rectifying these in multimedia equipment and programs used
scope of repair and maintenance activities that can be undertaken without specialist assistance
sources of information on multimedia equipment and programs
conditions of current licences and equipment maintenance agreements.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
multimedia equipment and programs and associated software applications.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Reading | Sources and interprets textual information to identify most efficient and productive approach to the job |
Writing | Uses clear language to document requirements and outcomes |
Oral Communication | Interacts effectively in verbal exchanges, using active listening and questioning, to convey and clarify information |
Numeracy | Recognises and interprets numerical information relating to costs and specifications |
Teamwork | Cooperates with others and contributes to work practices where joint outcomes and deadlines are to be met |
Problem solving | Initiates standard diagnostic procedures when responding to familiar and unfamiliar problems within immediate context and seeks input from others when problems remain unresolved |
Technology | Uses main features and functions of digital tools to complete work tasks and access information |
Sectors
Technical Skills – Information Services