Application
This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.
It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Select and prepare resources | 1.1 Select and use appropriate technology and software applications to produce required business documents 1.2 Select layout and style of publication according to information and organisational requirements 1.3 Ensure document design is consistent with company and/or client requirements, using basic design principles 1.4 Discuss and clarify format and style with person requesting document/publication |
2. Design document | 2.1 Identify, open and generate files and records according to task and organisational requirements 2.2 Design document to ensure efficient entry of information and to maximise presentation and appearance of information 2.3 Use a range of functions to ensure consistency of design and layout 2.4 Operate input devices within designated requirements |
3. Produce document | 3.1 Complete document production within designated timelines according to organisational requirements 3.2 Check document produced to ensure it meets task requirements for style and layout 3.3 Store document appropriately and save document to avoid loss of data 3.4 Use manuals, training booklets and/or help |
4. Finalise document | 4.1 Proofread document for readability, accuracy and consistency of language, style and layout prior to final output 4.2 Make any modifications to document to meet requirements 4.3 Name and store document in accordance with organisational requirements and exit application without data loss/damage 4.4 Print and present document according to requirements |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 2.1, 2.2, 3.2, 3.4, 4.1 | Recognises and interprets textual information from a range of sources to determine and adhere to requirements Applies strategies to self-correct and verify clarity and conformity of information |
Writing | 2.2, 2.3, 3.1, 4.2, 4.3 | Develops documents using required format, accurate spelling and grammar and terminology specific to requirements Organises content to support purposes and audience of material, using clear and logical language |
Oral Communication | 1.4 | Confirms requirements with relevant personnel using specific terminology and listening and questioning techniques |
Navigate the world of work | 1.2, 1.3, 2.1, 2.4, 3.1, 3.2, 4.2-4.4 | Recognises and follows explicit and implicit protocols and meets expectations associated with own role |
Interact with others | 1.4 | Selects and uses appropriate conventions and protocols when communicating in a range of familiar work contexts |
Get the work done | 1.1-1.3, 2.1-2.4, 3.1-3.4, 4.1-4.4 | Uses basic features and functions within applications to access, store, organise data and perform routine work tasks |
Sectors
Information and Communications Technology – IT Use