Application
This unit describes the skills and knowledge required to develop keyboard skills with speed and accuracy using touch-typing techniques.
It applies to individuals operating in a range of environments who are required to enter text and data with speed and accuracy. Individuals may provide administrative support within an organisation, or may be technical/knowledge experts responsible for production of their own word processed documents.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Use safe work practices | 1.1 Adjust workspace, furniture and equipment to suit ergonomic requirements 1.2 Ensure work meets organisational and work health and safety (WHS) requirements for computer operation |
2. Identify and develop keyboard skills | 2.1 Identify and apply keyboard functions for both alpha and numeric strokes 2.2 Apply touch-typing technique to complete tasks 2.3 Develop speed and accuracy in accordance with workplace requirements for level of responsibility |
3. Check accuracy | 3.1 Proofread document carefully to identify errors 3.2 Amend document, correct errors and complete a final accuracy check |
Evidence of Performance
Evidence of the ability to:
develop keyboard speed and accuracy in accordance with workplace, ergonomic, and work health and safety requirements
complete a minimum of two 5-minute keyboarding speed and accuracy timings with at least 98% accuracy
accurately proofread and amend documents.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
outline key provisions of work health and safety (WHS) legislation that impact developing keyboard skills
outline ergonomic requirements applicable to developing keyboard skills.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the information and communications technology – IT use field of work and include access to:
relevant workplace documentation, including organisational policies and procedures
relevant legislation
workplace resources, including industry software packages.
Assessment materials used for 5-minute keyboarding speed and accuracy timings must adhere to the following guidelines.
Subject
The subject of the test copy may be of a business or social nature.
Style
The test material must consist of continuous text without headings, enumerations or formatting features.
Syllabic intensity
The average syllabic intensity of the test material must range between 1.4 and 1.6 syllables per dictionary word.
Technical words, infrequently used words, commonly used words
The test material must not contain an unusually high proportion of highly technical, infrequently used words or commonly used words.
Numbers and signs
The test material may include numbers, signs and uppercase words, provided that they do not constitute more than one per cent of the total number of words.
Title
If the passage has a title, it does not form part of the test.
Length
The test material must be long enough to enable the individual to continue keying in previously unseen material for the duration of the test.
Warm up exercise
Individuals must have the opportunity to use a warm-up exercise.
Corrections
The automatic correction function may be used when completing a timing using a software package. Spell check cannot be used to correct errors at the completion of a timing.
On successful completion of this unit of competency, individuals may be issued with a speed and accuracy statement by a qualified workplace assessor or trainer.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 2.3, 3.1, 3.2 | Reviews information to be typed and recognises variations and inconsistencies with spelling and format |
Writing | 2.2, 2.3, 3.2 | Types numerical and textual information following a simple and defined format |
Navigate the world of work | 1.1, 1.2, 2.3 | Recognises and adheres to legislative and organisational requirements and meets expectations associated with own role |
Get the work done | 2.1-2.3, 3.1, 3.2 | Utilises a broad range of features and functions within digital applications in performing routine and complex tasks |
Sectors
Information and Communications Technology – IT Use