Application
This unit describes the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit.
The unit applies to individuals who have a role in modelling professionalism in their organisation and industry and inspiring and motivating others to achieve organisational goals. Leadership is seen in the context of the organisational mission.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Communicate organisational mission and goals | 1.1 Confirm objectives, values and standards according to organisation’s strategic direction 1.2 Establish links between organisational objectives, values and standards and the responsibilities of relevant groups and individuals 1.3 Confirm that media and language used for communicating organisational mission and goals meets the needs of individuals and group 1.4 State expectations of internal groups and individuals 1.5 Investigate incidents and communicate results to relevant groups and individuals according to organisational policies and procedures |
2. Influence groups and individuals | 2.1 Make decisions according to organisational policies and procedures and work task timeframes 2.2 Facilitate improvements to organisational and workplace policies and procedures 2.3 Facilitate integration of global environment and new technology into work activities 2.4 Represent organisation in the media and community |
3. Build and support teams | 3.1 Assign accountabilities and responsibilities to teams according to competencies and operational plans 3.2 Resource teams to allow them to achieve their objectives 3.3 Create and maintain a positive work environment 3.4 Encourage teams and individuals to develop innovative approaches to work tasks |
4. Demonstrate personal and professional competence | 4.1 Model ethical conduct in own work and encourage others to adopt business ethics 4.2 Adapt interpersonal and leadership styles to meet circumstances and situations 4.3 Set and aim to achieve personal objectives and work program outcomes 4.4 Engage in professional development activities and industry and professional networks and groups |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
influence, support and provide resources for at least two individuals
influence, support and provide resources for at least one team.
In the course of the above, the candidate must:
communicate the organisation’s objectives, values and standards to a range of stakeholders using appropriate media and language
assign accountabilities to teams according to competencies and operational plans
resource teams according to work objectives
demonstrate ethical conduct and professional competence and continuing professional development
encourage others to adopt business ethics and build their commitment to the organisation.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
organisational and workplace policies and procedures related to providing leadership in the organisation
business ethics and its application to leadership styles and the organisation’s mission, objectives and values
organisational research and implementation methods
processes to establish and maintain a positive work environment for individuals and teams
organisational mission, purpose and values
organisational objectives, plans and strategies and regulatory requirements
organisational change processes.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
legislation, regulation, standards and codes
workplace documentation and resources required to make leadership decisions.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Learning | Seeks ways to maintain and improve own skills and knowledge Identifies systems, devices and applications with potential to meet current and/or future needs |
Reading | Evaluates and integrates facts and ideas to construct meaning from a range of text types |
Writing | Researches, plans and prepares documentation using format and language appropriate to the audience |
Self-management | Works autonomously making high level decisions related to the achievement of organisational goals Identifies designation of roles and responsibilities and their contribution to broader organisational goals Identifies implications of ethical and other organisational responsibilities in carrying out own role |
Teamwork | Identifies strengths and limitations of own interpersonal skills and addresses areas that would benefit from further development Collaborates and cooperates with others, playing an active role in leading and facilitating effective group interaction and influencing direction Facilitates a work environment in which others feel comfortable to identify, explore and build on a variety of perspectives in order to achieve shared outcomes |
Planning and organising | Accepts responsibility for planning and sequencing complex tasks and workload of self and others, negotiating key aspects with others taking into account capabilities, efficiencies and effectiveness |
Problem solving | Applies problem solving processes to identify risks, evaluate options and determine solutions |
Sectors
Social Competence – Leadership