Application
This unit describes the skills and knowledge required to assist others within a legal practice to organise a legal schedule.
It applies to individuals who work under supervision to arrange appointments and other activities based on court dates and required legislative timeframes. In this role, individuals apply a broad range of administrative competencies in a legal office work environment, using some discretion and judgement. They provide support to legal practitioners and may provide technical advice and support to a team.
This unit underpins all units of competency in the Legal Services stream.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Record file-related critical dates and times | 1.1 Identify file-related deadlines 1.2 Record file-related deadlines according to a firm’s policies and procedures |
2. Make and record appointments on behalf of designated person | 2.1 Establish and clarify priorities of designated person/s 2.2 Ensure timelines for achievement of priorities are agreed and documented/recorded 2.3 Arrange and/or re |
3. Assist designated person/s to prepare for critical dates | 3.1 Check records daily for upcoming appointments and commitments 3.2 Remind designated person/s of critical file dates 3.3 Prepare and distribute information meeting legislative requirements to designated person/s prior to critical dates 3.4 Monitor timelines regularly in consultation with designated person |
4. Follow up outcomes of meetings or other activities | 4.1 Plan and organise appropriate follow-up actions and activities in conjunction with designated person and relevant parties 4.2 Update file notes according to a firm’s policies and procedures |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 3.1, 3.4, 4.2 | Recognises and interprets textual data to identify and plan job deadlines to adhere to requirements |
Writing | 1.2, 2.2, 3.2-3.4, 4.1, 4.2 | Uses clear, accurate and relevant language to organise, record and update information and complete workplace documentation |
Oral Communication | 2.1, 2.2, 3.2, 3.4, 4.1 | Articulates clearly using specific terminology and relevant tone to convey requirements Uses active listening and questioning techniques to confirm understanding |
Numeracy | 2.2, 2.3 | Uses basic mathematical formula to calculate and monitor work timeframes |
Navigate the world of work | 1.2, 3.3, 4.2 | Takes personal responsibility for adherence to legal and regulatory requirements Recognises and responds to organisational policies and procedures |
Interact with others | 2.1-2.3, 3.2-3.4, 4.1 | Selects appropriate mode of communication for a specific purpose relevant to own role Cooperates with others as part of familiar routine activities and contributes to specific activities requiring joint responsibility and accountability |
Get the work done | 2.3, 3.4, 4.1 | Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficient and effective outcomes Takes responsibility for outcomes of routine decisions related directly to own role |
Sectors
Administration – Legal Services Administration