Application
This unit describes the skills and knowledge required to identify, use and maintain resources to complete a variety of tasks under direct supervision.
The unit applies to those who are required to use a variety of business resources. These individuals typically work under supervision and guidance.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Prepare resources | 1.1 Identify business resources according to task requirements 1.2 Estimate quantities of resources required to complete the task 1.3 Access business resources with supervision 1.4 Check resources for usability according to task and organisational requirements |
2. Operate resources | 2.1 Use resource according to task requirements and under direct instruction 2.2 Identify resource shortages or faults and take action to ensure issue is resolved 2.3 Report issues outside area of own responsibility to appropriate personnel |
3. Maintain resources | 3.1 Identify maintenance requirements of resources 3.2 Undertake maintenance for resource according to organisational requirements 3.3 Maintain records relating to resources under direct instructions 3.4 Store resources under direct instructions |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
use business resources on at least two occasions, including:
choosing business resources required for tasks
operating resources according to manufacturer and organisational requirements
reporting shortages and faults according to organisational requirements
maintaining resources and records according to instructions.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
functions of available business resources
procedures for operating the available business resources, including safety requirements
common faults of business resources
procedures for maintaining and storing resources.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
operational and maintenance manuals
organisational procedures related to operation and maintenance of resources
records relating to resources.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Reading | Follows instructions in familiar texts |
Writing | Records and updates documents according to instructions |
Oral communication | Follows simple instructions Asks clarifying questions and responds to answers |
Numeracy | Uses rounding and other mathematical techniques to estimate quantity requirements |
Self-management | Follows organisational procedures when tasks are beyond own level of responsibility Follows clearly defined instructions provided by others |
Planning and organising | Completes routine tasks taking some limited responsibility for decisions regarding equipment and resource choices, operation and maintenance |
Problem solving | Responds to routine problems by referring to instructions or standard procedures |
Sectors
Business Competence – Business Operations