ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish regulatory and social environment

1.1 Identify and document legal and regulatory framework for the organisation in accordance with industry standards

1.2 Analyse and document relevant legislation for implications for recordkeeping

1.3 Review documentation of organisational functions for compliance

1.4 Analyse broad social context in which the organisation operates to determine community expectations about how it should conduct itself

2. Determine principal areas of risk requiring recordkeeping strategy

2.1 Review and update organisation’s existing risk analyses for implications in relation to redundancy of records

2.2 Review and document regulatory requirements and legal liabilities for their impact on recordkeeping framework

2.3 Determine and document risks and liabilities to be managed by recordkeeping to inform development of the framework

3. Determine record requirements for each business function

3.1 Determine and analyse risks, liabilities and regulatory requirements against each business function

3.2 Communicate and document determined evidence requirements for each business function identifying evidence to be captured as records

3.3 Form the specifications for records from the evidence requirements in accordance with organisational technologies, standards and corporate culture, and in appropriate formats

4. Establish recordkeeping framework for organisation

4.1 Develop and communicate an overview of responsibilities for recordkeeping within the organisation

4.2 Define responsibilities and authorities in relation to regulatory requirements in accordance with industry standards

4.3 Define recordkeeping responsibilities and rights for each business function

4.4 Integrate identified risks and liabilities managed by recordkeeping with the definition of responsibilities for each function

4.5 Define, assign and document levels of accountability and responsibility for each level of recordkeeping

4.6 Communicate documented framework including areas of risk, regulatory requirements, records specifications and responsibilities for recordkeeping review and endorsement, to appropriate persons

4.7 Establish a review process and charge appropriate persons with maintaining the currency of the organisation’s recordkeeping framework

Skill

Performance

Criteria

Description

Reading

1.1-1.4, 2.1-2.3, 3.1, 3.2

Researches, analyses and evaluates information from a range of complex texts against specific requirements to determine organisational needs

Writing

1.1, 1.2, 2.1-2.3, 3.2, 3.3, 4.1-4.6

Prepares logically structured documentation that integrates complex concepts, processes and relationships and meets required organisation practice and standards

Uses clear language and terminology to effectively convey information appropriate for purpose and audience

Oral Communication

3.2, 4.1, 4.6

Presents information using language and non-verbal features appropriate to audience

Uses listening and questioning skills to clarify information and confirm understanding

Navigate the world of work

1.1, 2.2, 3.3, 4.2, 4.7

Understands implications of industry standards, and legislative and regulatory requirements, on recordkeeping requirements and considers these when identifying a recordkeeping framework

Interact with others

3.2, 4.1, 4.6

Identifies the requirements of important communication exchanges, selecting appropriate channels, format and content to suit purpose and audience

Get the work done

1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 3.1, 3.3, 4.2, 4.3, 4.4, 4.5, 4.7

Develops plans to manage complex, non-routine tasks with an awareness of how they contribute to the overall organisation

Makes a range of critical and non-critical decision in relatively complex situations, taking a range of factors into account

Evaluates effectiveness of decisions to identify and implement improvements

Recognises and addresses some unfamiliar problems of increasing complexity within own scope

Understands the uses of digital tools and technologies in the recordkeeping process