ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Locate the function in its organisational and regulatory context

1.1 Identify, review and document regulatory framework for a business function

1.2 Establish and document organisation’s accountability requirements for the function

1.3 Establish business processes associated with the function from existing documentation

2. Review existing recordkeeping practices for the function

2.1 Review existing records generated by the function to identify essential contents, examine the patterns of use, and identify any new developments in processes or regulatory requirements

2.2 Identify and document risks and liabilities specific to the function from organisation’s risk analysis and litigation history

2.3 Consult users who carry out the function and create and use records to identify their assessment of the adequacy of existing records

2.4 Analyse review findings to identify existing and new elements required in the records and document these

3. Document the function’s record requirements

3.1 Determine requirements for evidence in relation to the function’s performance, accountabilities and risk analysis, and analyse patterns of records usage

3.2 Analyse requirements for evidence to identify all the business transactions of the function that need to be documented in the business or records system

3.3 Document criteria for identifying business transactions and procedures for applying the criteria

3.4 Determine content and structure of the records in all business transactions from the business processes, standards applicable to those processes, and review of existing records

3.5 Specify document structure and metadata for controlling the records of the business transactions, in accordance with external or organisational standards and organisational styles

3.6 Prepare and document procedures for capturing the documents, attaching metadata as required and managing the records to instruct users

Skill

Performance

Criteria

Description

Reading

1.1-1.3, 2.1, 2.2, 2.4, 3.1, 3.2, 3.4-3.6

Critically analyses documentation from a variety of sources to identify specific criteria and consolidates information to determine requirements

Writing

1.1, 1.2, 2.2-2.4, 3.3, 3.5, 3.6

Uses language, concepts, formatting and terminology appropriate to organisation and purpose to convey explicit information

Oral Communication

2.3

Uses clear language and active listening and questioning techniques to obtain and clarify information from record users

Numeracy

2.1, 3.1

Performs mathematical calculations to analyse usage data and to interpret trends

Navigate the world of work

1.1, 1.3, 2.1, 2.2, 3.3, 3.4, 3.5

Creates and adheres to organisational policies and procedures

Understands and works within all legislative and regulatory requirements

Interact with others

2.3

Collaborates with others to achieve joint outcomes,

Get the work done

1.1-1.3, 2.1, 2.2, 2.4, 3.1, 3.2, 3.4, 3.5, 3.6

Develops plans to manage relatively complex, non-routine tasks with an awareness of how they contribute to longer term operational and strategic goals

Makes a range of critical and non-critical decisions in relatively complex situations, taking a range of factors into consideration

Recognises and addresses some unfamiliar problems of increasing complexity within own scope