Application
This unit describes the skills and knowledge required to securely manage personally identifiable information (PII) and workplace information.
It applies to those working in a broad range of industries and job roles under some supervision and guidance who manage large amounts of PII and workplace information.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Handle PII and workplace information responsibly | 1.1 Review current standards, practices and procedures relating to workplace information 1.2 Identify sensitive data in own workplace environment according to organisational policies and procedures and within scope of own role 1.3 Classify workplace information types according to organisational procedures 1.4 Apply privacy policies to all data devices that require confidentiality |
2. Store and share PII and workplace information securely | 2.1 Organise obtained data sets in an easily retrievable format 2.2 Implement required access control protocols for identified sensitive data 2.3 Confirm that data is accurate, up-to-date, and comprehensive 2.4 Identify and report malfunctioning infrastructure and attacks on infrastructure that pose a threat to data integrity |
3. Apply information protection protocols | 3.1 Conduct back-up of on-site and off-site data according to organisational policies and procedures 3.2 Conduct privacy impact assessments on data 3.3 Confirm adherence to data protection compliance standards |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
use data protection techniques to manage workplace information for one work area over the life of a small project or work cycle.
In the course of the above, the candidate must store and share personally identifiable information (PII) in a secure manner.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
legislative requirements relating to securely managing PII and workplace information, including:
data protection
implications of Notifiable Data Breach legislation on an organisation and other associated Australian privacy laws
established international legislation
organisational policies and procedures relating to:
identifying sensitive data
securely storing, sharing and managing customer information
encryption, and protocols for its uses
data classification
media and document labelling
monitoring and reporting faults and malfunctions in IT infrastructure
industry best practice and Australian government sources of information relating to access control, including:
password protection
storage locations
securely sharing
data deletion
risks and benefits of cloud storage
risks of communicating sensitive information via non-secure means e.g. email and SMS
framework for distributed storage
technologies, techniques and protocols for storing and retrieving data
data protection protocols and industry-standard compliance standards relating to:
back-up
data sharing
data storage
disposal of sensitive information
privacy impact assessments.
Assessment Conditions
Skills must be assessed in a workplace or simulated environment where conditions are typical of a work environment requiring cyber secure practices, processes and procedures.
Access is required to:
information and data sources relating to cyber security
device with active internet connection
internet browser
industry standards, organisational procedures, and legislative requirements required to demonstrate the performance evidence.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Learning | Modifies behaviour following exposure to new information |
Numeracy | Interprets mathematical data |
Oral communication | Asks open and closed probing questions and actively listens to clarify consultations |
Reading | Recognises and interprets information from relevant sources to determine organisational expectations and legal requirements |
Planning and organising | Efficiently and logically sequence the stages of data management |
Technology | Uses appropriate technology platforms to assist with data storage, data retrieval and data management |
Sectors
Digital Competence – Cyber Security