Application
Not applicable.
Prerequisites
Not applicable.
Elements and Performance Criteria
Elements and Performance Criteria | |||
Element | Performance Criteria | ||
1 | Identify and source information needs | 1.1 | The information needs of individuals/teams is determined and the sources are identified. |
1.2 | Information held by the organisation is reviewed to determine suitability and accessibility. | ||
1.3 | Plans are prepared to obtain information which is not available/accessible within the organisation. | ||
2 | Collect, analyse and report information | 2.1 | Collection of information is timely and relevant to the needs of individuals/teams. |
2.2 | Information is in a format suitable for analysis, interpretation and dissemination. | ||
2.3 | Information is analysed to identify and report relevant trends and developments in terms of the needs for which it was acquired. | ||
3 | Use management information systems | 3.1 | Management information systems are used effectively to store and retrieve data for decision making. |
3.2 | Technology available in the work area/organisation is used to manage information efficiently and effectively. | ||
3.3 | Recommendations for improving the information system are submitted to designated persons/groups. | ||
4 | Prepare business plans/budgets | 4.1 | Individuals/teams are involved in business plan/budget preparation in a way which uses their contribution effectively and gains their support for the outcomes. |
4.2 | Business plans/budgets are prepared and presented in accordance with the organisation's guidelines and requirements. | ||
4.3 | Contingency plans are prepared in the event that alternative action is required. | ||
5 | Prepare resource proposals | 5.1 | Resource planning data is collected in consultation with colleagues, including those who have a specialist role in resource management. |
5.2 | Estimates of resource needs and utilisation reflects the organisation's business plans, and customer and supplier requirements. | ||
5.3 | Proposals to secure resources are supported by clearly presented submissions describing realistic options, benefits, costs and outcomes. |
Required Skills
Not applicable.
Evidence Required
This guideline is to assist the development of assessment instruments/tools to assess the competence of frontline management.
Typically, in providing evidence of consistent achievement of this Unit's workplace outcomes within the context of ASF level 5, frontline management:
manages work effectively to achieve goals and results
researches, acquires and uses information appropriate to work responsibility
makes decisions within responsibility and authority in a diverse and complex workplace
monitors/improves ways to manage information
explains basic financial concepts in business plans/budgets
prepares financial information within standard format
prepares resource proposals within budget constraints
explains methods to gain efficiencies in resource management
prepares and negotiates recommendations to improve the organisation's information systems
ensures that legislative requirements are met in resource plans
promotes available learning methods to support colleagues
uses effective consultative processes
communicates with colleagues who have specialist responsibilities in financial and resource management
prepares and negotiates recommendations to improve information systems
uses information management systems
selects and uses available technology appropriate to the task
uses the key competencies to achieve results.
This guideline is to assist the development of assessment instruments/tools to assess the competence of frontline management.
Typically, in providing evidence of consistent achievement of this Unit's workplace outcomes within the context of ASF level 5, frontline management:
manages work effectively to achieve goals and results
researches, acquires and uses information appropriate to work responsibility
makes decisions within responsibility and authority in a diverse and complex workplace
monitors/improves ways to manage information
explains basic financial concepts in business plans/budgets
prepares financial information within standard format
prepares resource proposals within budget constraints
explains methods to gain efficiencies in resource management
prepares and negotiates recommendations to improve the organisation's information systems
ensures that legislative requirements are met in resource plans
promotes available learning methods to support colleagues
uses effective consultative processes
communicates with colleagues who have specialist responsibilities in financial and resource management
prepares and negotiates recommendations to improve information systems
uses information management systems
selects and uses available technology appropriate to the task
uses the key competencies to achieve results.
Range Statement
At ASF level 5 frontline management will normally be engaged in a workplace context in which they:
are autonomous, working under broad guidance
may supervise others
may guide teams
may have responsibility for planning and managing the work of others
will be involved in self-directed application of knowledge
have substantial depth of knowledge in some area and a range of skills for work tasks, roles and functions
operate in varied or highly specific contexts
use competencies independently for routine and non-routine purposes
use judgement for self and others in planning and using resources, services and processes to achieve outcomes within time constraints.
Frontline management at this level will normally operate in diverse and complex workplace environments in which they use the organisation's:
goals, objectives, plans, systems and processes
quality and continuous improvement
and processes
processes and standards
business and performance plans
resources, which maybe subject to negotiation
ethical standards
They use legislation, codes and national standards relevant to the workplace.
A range of learning opportunities may be used, for example:
mentoring
action learning
coaching
shadowing
exchange/rotation
structured training programs
Resources may include:
people
power/energy
information
finance
buildings/facilities
time
equipment
technology
At ASF level 5 frontline management will normally be engaged in a workplace context in which they:
are autonomous, working under broad guidance
may supervise others
may guide teams
may have responsibility for planning and managing the work of others
will be involved in self-directed application of knowledge
have substantial depth of knowledge in some area and a range of skills for work tasks, roles and functions
operate in varied or highly specific contexts
use competencies independently for routine and non-routine purposes
use judgement for self and others in planning and using resources, services and processes to achieve outcomes within time constraints.
Frontline management at this level will normally operate in diverse and complex workplace environments in which they use the organisation's:
goals, objectives, plans, systems and processes
quality and continuous improvement
and processes
processes and standards
business and performance plans
resources, which maybe subject to negotiation
ethical standards
They use legislation, codes and national standards relevant to the workplace.
A range of learning opportunities may be used, for example:
mentoring
action learning
coaching
shadowing
exchange/rotation
structured training programs
Resources may include:
people
power/energy
information
finance
buildings/facilities
time
equipment
technology
Sectors
Not applicable.
Employability Skills
Not applicable.
Licensing Information
Not applicable.