Application
This unit of competency specifies the outcomes required to use microfibre cleaning equipment on a range of surfaces, including floor surfaces, walls, and furniture in range of workplace contexts.
The unit applies to cleaning personnel who clean using microfibre equipment. It includes the ability to assess the microfibre cleaning task, understand client requirements and follow workplace safety procedures.
This unit applies to individuals with the ability to follow effectively company policies and procedures and to safely perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
No licensing, legislative or certification requirements apply to this Unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1. | Identify job requirements. | 1.1 | Review work order and work area to identify microfibre cleaning requirements. |
1.2 | Identify soil types on surfaces. | ||
1.3 | Identify microfibre equipment required. | ||
1.4 | Assess workplace hazards and work restrictions affecting completion of work order. | ||
1.5 | Communicate and clarify issues with supervisor, team member or client. | ||
1.6 | Refer to Safety Data Sheets (SDS) and follow safe work methods. | ||
1.7 | Position safety signage and barriers to control hazards. | ||
2. | Clean Surface. | 2.1 | Select and use personal protective equipment (PPE). |
2.2 | Safely move, cover, or protect furniture and fittings that impede cleaning operation. | ||
2.3 | Select and prepare microfibre-cleaning equipment. | ||
2.4 | Perform microfibre-cleaning procedure in accordance with workplace hygiene standards. | ||
3. | Tidy work site. | 3.1 | Sanitise, wash, dry and store microfibre cloths and mops to maximise their efficacy and longevity. |
3.2 | Tidy work area and dispose of collected soil and waste in accordance with environmental requirements. | ||
3.3 | Remove protective covers from furniture and fittings. | ||
3.4 | Safely replace furniture and fittings. | ||
4. | Complete cleaning task. | 4.1 | Clean microfibre cloth and PPE, as required by workplace standards. |
4.2 | Safely store equipment and PPE to allow ready-to-use access. | ||
4.3 | Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor. | ||
4.4 | Complete workplace cleaning schedule. |
Evidence of Performance
A person must demonstrate the ability to:
select and use microfibre cleaning equipment; and
clean, using a different technique in each instance, three different types of surface, including at least:
one dry soil surface; and
one wet soil surface.
Performance must include:
selecting, using, and maintaining personal protective equipment (PPE);
manual handling techniques;
communicating effectively with supervisor or clients;
safely using microfibre cleaning equipment;
disposing of collected soil and waste; and
using efficient cleaning methods.
Evidence of Knowledge
A person demonstrating competency in this unit must identify:
microfibre equipment including; microfibre cloths, microfibre mop, microfibre towels
different type of surfaces including; hardwood, tile, vinyl, laminate, glass and marble
microfibre cleaning techniques for removing wet and dry soiling from surfaces
workplace requirements for undertaking all aspects of microfibre cleaning methods including:
key workplace health and safety, hygiene and environmental regulations
use of safety data sheets (SDS) and selection, care and use of PPE
safe handling and usage of cleaning equipment and cleaning agents
manual handling techniques for moving furniture and fittings
methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports
workplace procedures for:
health and safety, hygiene and environmental care
communicating and clarifying work requirements with supervisor, team members or client
notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form
use and care of equipment; including checking electrical safety tags to ensure safe use of equipment
tidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicals
reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security
Assessment Conditions
As a minimum, assessors must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Assessment of performance must be undertaken in the workplace and/or under realistic workplace conditions which reflect:
the use of industry-standard equipment such as, microfibre cloths, microfibre towels, absorbent towels, and dusting products.
performing tasks/activities to the level of proficiency and within timelines that would be expected in a workplace; and
following standard and authorised work practices, safety requirements and environmental constraints.
Assessors are responsible for ensuring that candidates have access to:
appropriate documents, materials, tools equipment and personal protective equipment currently used in industry;
legislation and regulations; and
workplace policies and procedures.
Foundation Skills
This section describes language, literacy, numeracy and employment skills that are essential to the performance in this unit, but not explicit in the performance criteria. | |
Skill | Performance Feature |
Reading skills to: | Interpret work orders and workplace safety procedures Interpret Safety Data Sheets (SDS) Interpret equipment manuals and chemical labels |
Oral communication skills to: | Communicate effectively with supervisors and team members. Ask questions and clarify any queries when necessary Report any problems to supervisor |
Learning skills to: | Locate information in workplace documents, manuals, and labels |
Numeracy skills to: | Calculate and measure quantities of chemicals |
Writing skills to: | Complete workplace reports |
Range Statement
Not Applicable
Sectors
Cleaning Operations