Elements describe the essential outcomes.

Performance criteria describe what needs to be done to demonstrate achievement of the element.

1. Prospect to attract potential vendors and lessors.

1.1 Identify and plan suitable prospecting methods to attract commercial property sale or lease listings according to agency requirements.

1.2 Apply prospecting methods to establish relationships with potential vendors and lessors.

1.3 Explain agency commercial sales and leasing services that meet specific vendor and lessor preferences and requirements.

1.4 Respond to vendor and lessor questions or concerns and provide suitable information or services.

1.5 Record communications with potential vendors and lessors according to agency requirements.

2. Confirm client requirements for sale or lease of commercial property.

2.1 Identify and record client needs and preferences for sale or lease of commercial property.

2.2 Clarify and record property ownership, use and contractual arrangements that may impact on sale or lease.

2.3 Clarify tenancy mix required for commercial property.

2.4 Research, analyse and record commercial property and market information to identify factors impacting sale or lease according to property type and use.

2.5 Prepare information and advice to support client needs and preferences and clarify their issues and concerns.

3. Complete documentation for listing of commercial property.

3.1 Explain sale or lease process to client and check understanding of agency and client requirements.

3.2 Prepare and complete agency documentation for listing according to legislative requirements.

3.3 Secure and maintain client documentation according to agency requirements.

4. Seek feedback.

4.1 Plan communication methods and timeframe for feedback on sale or leasing process with client.

4.2 Apply communication processes with client and record outcomes according to agency requirements.