Elements describe the essential outcomes.

Performance criteria describe what needs to be done to demonstrate achievement of the element.

1. Confirm lease arrangements with lessee.

1.1 Consult with lessee to plan commercial property occupation and confirm rights and obligations under the lease.

1.2 Clarify lessee needs and expectations for property use and fit-out and provide advice to ensure compliance with lease and lessor instructions.

1.3 Schedule processes for collecting rent and outgoings according to agency requirements.

1.4 Verify acceptance of terms and conditions of lease and implement contingency processes as required in consultation with lessee.

1.5 Document schedules and agreed actions according to agency requirements.

2. Support lessee to comply with commercial lease.

2.1 Coordinate collection of rent and outgoings according to agreed schedule and lease requirements.

2.2 Conduct property inspection to confirm compliance with lease requirements.

2.3 Seek feedback from lessee to monitor property condition and use and identify issues or concerns.

2.4 Implement rent reviews and contributions to expenses.

2.5 Implement required actions to resolve lessee issues or concerns within the constraints of the lease and lessor instructions.

2.6 Seek specialist assistance and lessor instructions to resolve lessee issues or concerns outside the scope of the lease.

2.7 Document property inspection results and actions taken according to agency requirements.

3. Manage lessee contingency requests.

3.1 Respond to request to sublet portion of commercial property.

3.2 Gain lessor acceptance for subletting and implement required processes.

3.3 Respond to request for assignment of lease.

3.4 Gain lessor acceptance for assignment of lease and implement required processes.

4. Facilitate lease renewal.

4.1 Facilitate the exercise of options with lessee according to lease requirements.

4.2 Coordinate negotiation for renewal of lease or new lease to meet lessee requirements.

4.3 Secure and maintain lessee documentation to inform future negotiations according to agency requirements.