This unit of competency has application in those work roles involving the maintenance of mechanical locks and locking systems. Competency requires legal and operational knowledge applicable to relevant sectors of the security industry. The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines.

ELEMENT

PERFORMANCE CRITERIA

1Prepare for maintenance.

1.1 Applicable provisions of legislative and organisational requirements relevant to assignment instructions are identified and complied with.

1.2 Assignment instructions are obtained, reviewed and confirmed as required with relevant persons.

1.3 Maintenance requirements of mechanical lock and locking system are confirmed.

1.4 Mechanical lock and locking system to be inspected and serviced is identified and confirmed.

1.5 Tools, equipment and materials needed to carry out the work are selected and checked for correct operation and safety.

1.6 Faulty or unsafe tools are identified and segregated for repair or replacement in accordance with organisational procedures.

1.7 Potential and existing risks and hazards in the work area are identified and controlled in accordance with Occupational Health and Safety (OHS) requirements and own role, competence and authority.

2Maintain mechanical lock and locking system.

2.1 Personal protection equipment is selected and used in accordance with OHS requirements.

2.2 Mechanical lock and locking system identified for maintenance is accessed with minimal disruption to services and others in the work area.

2.3 Inspections and checks are conducted to identify any damage, friction, sticking or component wear.

2.4 Routine servicing of mechanical lock and locking system is carried out in accordance with manufacturer's instructions.

2.5 Common faults in mechanical lock and locking system are diagnosed and appropriate adjustments made in accordance with manufacturer's instructions.

2.6 Worn keys are identified and replaced as required to ensure effective operational capability.

2.7 Routine repairs of mechanical lock and locking system are conducted in accordance with manufacturer's instructions.

2.8 Complex faults and repair requirements are identified and reported for specialist attention.

3Complete maintenance.

3.1 Serviced mechanical lock and locking system is checked and confirmed for correct operation and serviceability.

3.2 Work area is restored and tools and equipment are cleaned, maintained and stored in accordance with organisational procedures.

3.3 Waste from service activities is collected, treated and disposed of or recycled in accordance with organisational procedures.

3.4 Malfunctions, faults, wear or damage to tools or equipment is documented and reported for repair or replacement in accordance with organisational procedures.

3.5 Notification of work completion is made to relevant persons in accordance with organisational procedures.

3.6 Relevant documentation is completed and securely maintained in accordance with organisational procedures.

This section describes the skills and knowledge and their level required for this unit.

Required skills

apply safe and environmentally aware work practices

carry out maintenance of a range of mechanical locks and locking systems

communicate in a clear and concise manner

complete documentation

disassemble and reassemble mechanical locks and locking systems

estimate and organise materials, tools and equipment requirements

identify and comply with applicable legislative requirements including licensing

identify and control workplace hazards

identify and diagnose faults and malfunctions

identify and follow routine workplace safety procedures

lubricate mechanical locks and locking systems

maintain an inventory of equipment and consumables associated with maintenance activities

measure and calculate volumes, consumption and servicing requirements

read and interpret a multimeter

read and interpret plans and specifications

recognise routine and complex faults and malfunctions of a range of mechanical locks and locking systems

solve routine problems

test and confirm operational effectiveness of mechanical locks and locking systems

use suitable tools and equipment, including hand and power tools

work in confined spaces.

Required knowledge

applicable legislative requirements including licensing and client confidentiality

common mechanical lock and locking system faults

emergency procedures

fault-finding techniques

maintenance requirements of mechanical locks and locking systems

maintenance schedules and procedures relevant to mechanical locks and locking systems

operational principles of mechanical locks and locking systems

procedures for accessing and storing tools, equipment and materials

procedures for reporting malfunctioning or faulty tools and equipment

procedures to disassemble and reassemble mechanical locks

reporting and documentation requirements

requirements for working in a confined space

risks and hazards associated with maintenance procedures

safe workplace procedures

technical terminology

tests to confirm mechanical lock and locking system operation

types of doors and windows and mechanical locking system applications

types of faults associated with mechanical locks and locking systems

types, functions and features of mechanical locks and locking systems

waste disposal procedures.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

accessing a mechanical lock and locking system with minimal disruption to others in the work area and normal services

accurately diagnosing and rectifying mechanical lock and locking system irregularities and referring complex faults for specialist advice

applying appropriate methods and using suitable tools and equipment to carry out maintenance on a range of mechanical locks and locking systems

cleaning and storing tools and equipment and reinstating work site to a clean and safe condition

completing documentation related to maintenance and repair work

interpreting and complying with all applicable legislative and licensing requirements during maintenance and repair work.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

This unit of competency could be assessed using the following methods of assessment:

observation of processes and procedures

questioning of underpinning knowledge and skills.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative requirementsmay relate to:

applicable commonwealth, state and territory legislation which affects work such as:

workplace safety

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

Australian building codes and regulations

Australian Communications Authority cabling standards

Australian standards and quality assurance requirements

award and enterprise agreements

evidence collection

freedom of information

licensing arrangements and certification requirements

privacy requirements

relevant industry codes of practice

telecommunications

trade practices.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct, code of ethics

communication and reporting procedures

complaint and dispute resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

OHS policies, procedures and programs

own role, responsibility and authority

personal and professional development

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

roles, functions and responsibilities of security personnel

storage and disposal of information.

Assignment instructionsmay include:

access to site and specific site requirements

equipment, tools and material requirements

mechanical lock and locking system information:

features, functions and capabilities

manufacturer's instructions

service and maintenance requirements

warranties and guarantees

mechanical lock and locking system location information

personal protection clothing and equipment requirements

reporting requirements

specific client requirements

timeframes

work schedules

work tasks and procedures.

Relevant personsmay include:

clients

colleagues

engineers and technicians

equipment and systems manufacturers

security consultants

security personnel

site managers or project managers

supervisor.

Maintenance may include:

adjustments

cleaning

confirming operation

identification of worn parts

inspection

key cutting

lubrication

replacement of worn parts

routine repairs.

Tools, equipment and materialsmay include:

communications equipment

drill

drop sheet

fixing tools

hand tools

ladder

master key plans

materials:

cleaning compounds

electronic components

graphite powder

grease

insulation tape

key blanks

lockease

patch materials

pins

sealants

silicon

solder

springs

wiring

personal protection equipment

power tools

soldering iron

spirit level

torches and lighting

welder.

Risks and hazardsmay relate to:

chemical hazards eg battery corrosion

exposed electrical wiring

exposure to:

asbestos

building debris

dust

glass fibre

live power

natural and other gas build-up

noise

vermin

water

manual handling

non-compliance with building codes and regulations.

Occupational Health and Safety (OHS) requirementsmay relate to:

emergency procedures

following confined spaces procedures

implementation of safety policies and procedures:

chemicals, gas and vapour

isolation procedures

monitoring and testing procedures

use of personal protection equipment and clothing

work clearance procedures

risk and hazard recognition

safety training

working with electrical wiring and cables

working with tools and equipment.

Personal protection equipmentmay include:

breathing apparatus

fire extinguisher

first aid kit

gloves

head protection

hearing protection

knee pads

masks

safety boots

safety glasses.

warning signs and tapes

witches hats.

Accessmay relate to:

access tokens

disablement of system

disassembly

keys

phone line access

removal of housing

use of access code.

Disruptionsmay affect:

access

business operations

noise

security

time

use of equipment.

Documentationmay include:

adjustments, modifications and servicing undertaken

faulty or malfunctioning tools and equipment

materials used, parts and components replaced

mechanical lock and locking system faults and diagnosis

operational checks and maintenance conducted

recommended repairs or disposal of equipment

testing and inspection results

warranty conditions

written and electronic reports.

Unit sector

Security

Technical security

This unit contains employability skills.