The unit has application across all fund types.
Not applicable.
1. Determine and document member investment instructions | 1.1 All member investment instructions are accurately and promptly documented 1.2 Instructions are clarified with member when necessary and checked that they are in accordance with the trust deed |
2. Implement member instructions | 2.1 Instructions are implemented without amendment or interpretation according to company procedures 2.2 Requirements are fulfilled according to company procedures and within required timeframes 2.3 All investment documentation is accurately maintained according to company procedures |
3. Confirm investment arrangements with the member | 3.1 Member investment instructions are confirmed and documented 3.2 Regular reports on investments are prepared in accordance with instructions and relevant legislative requirements |
Required skills
communication skills to:
use questioning and active listening to gather and check information
liaise and share information with others
communicate appropriately with people from diverse backgrounds
numeracy skills to:
interpret numeric data and from this perform calculations related to achieving required outcomes
IT skills to:
use computer applications (word processing, spreadsheet, database, specific purpose computer systems)
access and update records electronically
reading skills to:
read and understand relevant procedures
read and interpret applications and supporting documentation
writing skills to:
accurately record information
prepare professional letters and emails
organisational skills to efficiently plan and sequence work
problem solving skills to address inaccuracies and omissions in applications
analytical skills to effectively analyse information and data
Required knowledge
product terms and conditions
company policy, procedures, guidelines and authorities
superannuation fund structure
industry sector compliance requirements
investment and finance terminology
computerised superannuation systems and procedures.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: determine and document member instructions implement member instructions confirm investment arrangements with member |
Context of and specific resources for assessment | Assessment must ensure: competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment access to and the use of a range of common office equipment, technology, software and consumables access to financial services product information access to information about a workplace policies and procedures. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit: evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of units of competency observing processes and procedure in workplaces verbal or written questioning on underpinning knowledge and skills evaluating samples of work accessing and validating third party reports setting and reviewing workplace business simulations or scenarios. |
Guidance information for assessment |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Member Investment instructions may be provided by: | authorised form verbal authority (i.e. over the phone) |
Superannuation
This unit contains employability skills.
Not applicable.