Application
This unit describes the skills and knowledge required to use oral communication skills to contribute to workplace meetings, such as team meetings, project meetings, and work health and safety (WHS) meetings.
This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 3 to undertake a vocational training pathway or workplace tasks.
This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Element | Performance Criteria |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare to participate in workplace meetings | 1.1 Identify the purpose of the meeting 1.2 Identify the scope of the meeting |
2. Participate in workplace meetings | 2.1 Use oral communication strategies to contribute to the meeting 2.2 Use appropriate grammar, vocabulary and pronunciation 2.3 Use appropriate non-verbal communication |
3. Review own performance | 3.1 Seek feedback on own contribution to meeting 3.2 Evaluate own performance to identify areas for improvement |
Evidence of Performance
Evidence of the ability to:
participate in workplace meetings appropriate to audience and purpose
review own performance to identify areas for improvement.
Evidence must be collected using meetings typically found in the workplace.
Note: Where a specific volume and/or frequency is not specified, evidence must be provided at least once.
Evidence of Knowledge
Evidence of the following knowledge must be demonstrated:
oral communication strategies to participate in workplace meetings
non-verbal communication to participate in workplace meetings
grammar, vocabulary and pronunciation to participate in workplace meetings.
Assessment Conditions
Assessment texts and tasks reflect those typically found in the workplace.
Individuals can access own familiar support resources.
Culturally appropriate processes and techniques suited to the language, literacy and numeracy capacity of individuals and the work being performed must be used.
Reasonable adjustments can be made to ensure equity in assessment for people with disabilities.
Assessors must satisfy NVR/AQTF assessor requirements, have sound knowledge of the ACSF and have demonstrable expertise in the vocational contextualisation and assessment of the core skill – oral communication.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance | Description |
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency. |
Sectors
Oral Communication