Application
This unit applies to individuals in a range of work environments who are required to perform an analysis role in formulating software requirements.
These individuals may work as database or computer developers, business analysts or project managers.
Prerequisites
Not applicable.
Elements and Performance Criteria
1. Gather and confirm client requirements | 1.1 Confirm requirements and scope with the client 1.2 Gather information regarding requirements via sources of information and business processes 1.3 Analyse client requirements to determine the project scope and the problem context or opportunity faced by the business 1.4 Document client requirements, project scope, related problems and sources of information |
2. Analyse functional and related non-functional requirements | 2.1 Map business processes using modelling tools, such as unified modelling language (UML) 2.2 Determine opportunities for business process efficiencies 2.3 Document functional and related non-functional processes |
3. Analyse the feasibility of a project | 3.1 Analyse the technical feasibility of the project 3.2 Analyse the operational feasibility of the project 3.3 Determine the budget and schedule feasibility of the project 3.4 Examine how the project will fit within the organisation |
4. Develop high-level system solutions | 4.1 Develop and document feasible solutions for client requirements 4.2 Explore and document the feasibility of each solution 4.3 Examine alternatives against project constraints 4.4 Document assumptions, dependencies and required resources 4.5 Produce a project risk analysis 4.6 Document future requirements |
5. Prepare and publish software-requirements documentation | 5.1 Develop software-requirements document 5.2 Submit software-requirements report to appropriate person for project approval |
Required Skills
Required skills
analytical skills to:
evaluate audience needs
model business processes
communication skills to:
determine appropriate content, formats and styles
question and actively listen
literacy skills to:
evaluate and present information
write reports for business requiring in-depth analysis and evaluation of information in a defined range of areas
numeracy skills to produce financial models for identifying, analysing and evaluating a range of solutions
planning and organisational skills to:
identify target audiences
plan projects in relation to scope, time, cost, quality, communications and risk management
problem-solving skills to identify viable solutions to meet client requirements
research skills to:
identify, analyse and evaluate broad features of a particular business domain and best practice in system development
identify relevant content
technical skills to:
use modelling tools
use word-processing software and multimedia-authoring tools.
Required knowledge
client-business domain
content features, such as clarity and readability
detailed knowledge of the system's current functions
document design and usability
functions and features of templates and style guides
instructional-design principles
role of stakeholders and the degree of stakeholder involvement
two or more current industry systems development methodologies.
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: research and analyse client requirements in order to present a range of solution options create a software requirements document applying content format and style according to relevant organisational standards. |
Context of and specific resources for assessment | Assessment must ensure access to: specific requirements, including client and functionality word-processing software, such as Microsoft Word modelling software currently used in industry appropriate learning and assessment support when required modified equipment for people with special needs. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: review of candidate’s software requirements documentation verbal or written questioning to assess candidate’s knowledge of modelling tools. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client may include: | external organisations individuals internal departments internal employees. |
Sources of information may involve: | business-strategic plans change-management plans current systems-design plans project-management plans. |
Project scope may include: | budget features hardware policy and legal constraints resource software time. |
Unified modelling language may include: | activity diagram class diagram use-case diagram use-case narrative. |
Feasibility may include: | economic and schedule feasibility as well as the principal inputs and outputs expected improvements and impacts operational feasibility physical requirements of each solution revenue and cost-benefits risks technical feasibility. |
Solutions may include: | hardware upgrades new system implementation new hardware new software software upgrades user training. |
Requirements may be in reference to: | business network organisational policies people in the organisation system. |
Constraints may include: | budget hardware legal organisational policy resources software time. |
Resources may include: | equipment infrastructure networks personnel. |
Software requirements document may include: | brochures help references, such as online help operational procedures reports solution design solution feasibility system design system functionality system or project specifications technical manuals training materials and self-paced tutorials user guides. |
Appropriate person may include: | authorised business representative client supervisor. |
Project may include: | business improvement process ebusiness solution involving the total organisation or part of the organisation projects involving a business undertaking a total organisational change systems-only change. |
Sectors
Programming and software development
Employability Skills
This unit contains employability skills.
Licensing Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.