Application
This unit applies to senior business analysts in medium to large organisations who assess and validate business processes, organisational structures, outsourcing agreements, software applications, and any other component of the solution to ensure that the overall solution delivers maximum value to stakeholders.
Prerequisites
Not applicable.
Elements and Performance Criteria
1. Assess proposed solution | 1.1 Rank solution options on business value and advantages and disadvantages of alternatives 1.2 Generate and consider solution options and additional capabilities |
2. Allocate requirements | 2.1 Allocate requirements to solution components to maximise business value 2.2 Facilitate allocation of requirements to a specific project release, phase or iteration |
3. Assess organisational readiness | 3.1 Conduct cultural assessment 3.2 Conduct operational or technical assessment 3.3 Perform stakeholder impact analysis |
4. Define transition requirements | 4.1 Evaluate old system actual data and metadata 4.2 Develop options for managing ongoing work during transition to the new solution 4.3 Participate in organisational change-management recommendations or processes as required |
5. Validate solution | 5.1 Investigate defective solution outputs 5.2 Assess defects and issues |
6. Evaluate solution performance | 6.1 Realise value delivered by the solution 6.2 Validate solution metrics 6.3 Decide solution replacement or elimination |
Required Skills
Required skills
analytical and technical skills to conduct stakeholder impact analyses
planning and organisational skills to plan and conduct solution assessment and validation activities
analytical skills to rank solutions
communication and facilitation skills to:
conduct interviews and workshops
participate in organisational change-management activities.
Required knowledge
business environment with regard to proposed IT solutions
techniques for assessing options and validating solutions
organisational change management
solution-performance metrics.
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: categorise benefits and disadvantages of various solution options assess cultural impact of different solutions compare transition requirements between solutions analyse output variances between solutions remove inappropriate solutions from list recommend remaining solutions in priority order. |
Context of and specific resources for assessment | Assessment must ensure access to: documentation, including appropriate policies, current business analysis practices, tools and legislation appropriate learning and assessment support when required modified equipment for people with special needs. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: evaluation of a simulated or workplace project in a medium to large enterprise direct observation of the candidate carrying out business analysis work verbal or written questioning to assess required knowledge and skills review of reports and plans prepared for the projects evaluation of a portfolio of the project work undertaken. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Solution components may include: | business policies and business rules business processes to be performed and managed people who operate and maintain the solution, including their job functions and responsibilities software applications and application components used in the solution structure of the organisation, including interactions between the organisation and its customers and suppliers. |
Stakeholder impact analysis may include: | changed costs different interface new workflow. |
Defective solution outputs may include: | inappropriate output incorrect output irrelevant output. |
Solution replacement or elimination may include: | adjustment of solution necessity ongoing cost versus initial investment opportunity cost of pursuing alternative courses of action removal of solution from option list replacement of solution sunk cost - the money and effort already committed to an initiative. |
Sectors
Systems analysis and design
Employability Skills
This unit contains employability skills.
Licensing Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.