Application
This unit applies to those who have responsibility for conducting or managing information and communications technology (ICT) infrastructure projects, such as network managers, information technology (IT) infrastructure managers, network planners and designers, consultants or contractors.
Prerequisites
Not applicable.
Elements and Performance Criteria
1. Develop an organisational plan to implement IT virtualisation | 1.1 Analyse current enterprise operations to determine what processes or practices can be realised using virtualisation to ensure long-term sustainability within the organisational guidelines 1.2 Research and analyse alternative virtualisation scenarios, including a risk analysis and relative comparisons of each, considering return on investment (RoI) 1.3 Produce results of the analysis prioritising the sequence of processes to be virtualised, based on enterprise priorities and the setting of sustainability targets for the organisation |
2. Manage strategies for deploying virtual machines | 2.1 Analyse business factors that cause enterprises to migrate to virtualisation 2.2 Identify virtualisation inhibitors that are preventing the organisation from deploying strategies on local virtual machines 2.3 Produce a virtualisation management plan to capitalise on using virtual machines according to enterprise priorities |
3. Manage outsourced services and cloud networks | 3.1 Analyse the IT requirements of the organisation to produce a cloud architecture using multiple cloud computing elements indicating the layers of the cloud client stack 3.2 Produce a cost-benefit analysis 3.3 Produce analytical justifications that will determine the deployment model that meets the business requirements of the organisation 3.4 Set up a service level agreement (SLA) with the managed services provider (MSP) or the network provider to ensure the responsibilities of the stakeholders are specified and agreed to |
Required Skills
Required skills
analytical skills to compare and evaluate effective and innovative technical solutions involving the introduction or improvement of sustainability
communication skills to:
adjust communication to suit different audiences
consult on and validate policy
liaise with stakeholders to outline resulting sustainability benefits
respond effectively to diversity
work as a member of a team
literacy skills to:
prepare analytical reports, management plans and SLAs regarding the level of achievement of sustainability benchmarks, environmental targets and performance highlights
document technical requirements and procedures
evaluate complex and formal documents, such as government policy and legislation
interpret:
related sustainability documentation
technical specifications and installation manuals
process and present written information to a diverse range of people
write reports, design solutions and recommendations in required formats
numeracy skills to:
analyse and confirm capacity and interoperability requirements
calculate budget requirements and limitations
determine workforce requirements
perform calculations to produce cost-benefit analysis
planning and organisational skills to plan, prioritise and monitor own work
problem-solving skills to:
account for unexpected variations to requirements
manage different points of view and dissenting stakeholders
resolve installation issues
research and writing skills to:
prepare written SLA requiring precise expression, language and structures suited to the intended audience
research and present information
research skills to:
interrogate vendor databases and websites to identify different solutions to meet client business specifications
gain and maintain relevant knowledge on current technology driving sustainability
technical skills to:
evaluate virtual machines and methodologies
produce cloud architecture and integration into existing network
use sustainability software tools.
Required knowledge
best practice approaches relevant to sustainability
business processes, including:
relevant organisational policies, procedures and protocols
relevant systems and procedures to aid in the achievement of workplace sustainability
client business domain, including client organisation structure and business functionality
cloud computing architecture
compatibility issues and resolution procedures
configuration of internet protocol (IP) networks
current industry-accepted products
customer and business liaison
energy consumption and energy audit methodology
environmental and sustainability legislation, regulations and codes of practice applicable to industry and organisation
environmental impacts of products, processes, systems and services
equal employment opportunity, equity and diversity principles and OHS implications of policy being developed
IT power-consumption calculations
linkage between processes
policy development processes and practices
principles, practices and available tools and techniques of sustainability management relevant to the ICT industry
quality assurance systems relevant to own organisation
range of relevant managed services, including software, network and support
systems diagnostic features
technologies:
cloud computing
power supply requirements and management
server design and network architecture
set-up and configuration procedures
single and multiple processors
vendor specifications and requirements for software installation
virtual server functionality
virtualisation using software simulation.
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: develop plan for virtualisation and manage strategies, including managed services determine and meet client requirements for installation and testing of virtual server install, integrate and test virtualisation components according to vendor and technical specifications produce cost-benefit analysis and virtualisation management plan for justification set up SLAs. |
Context of and specific resources for assessment | Assessment must ensure access to: appropriate learning and assessment support when required modified equipment for people with special needs site and equipment on which servers can be virtualised server virtualisation currently used in industry relevant documentation, feasibility studies, equipment manuals and other site-related documentation. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate carrying out installation, integration and testing of virtual server review of plans completed by the candidate for different sites outlining design and resources required verbal or written questioning to assess knowledge of methodologies used. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Organisational guidelines may include: | budget allocations capital expenditure integrity operational expenditure projected growth reliability risk management security. |
Virtualisation scenarios may include: | cloud networking: hybrid private public managed services: backup network management software production, support and maintenance storage system management user management virtual machines: IP network and voice over internet protocol (VoIP) PC server simulators storage test machines. |
Enterprise priorities may include: | dynamic loads and demands frequency of changes to specifications return on investment system integrity and security time for implementation. |
Business factors may include: | improved IT responsiveness and effectiveness backup and data protection company profitability and growth rate guaranteed application quality of service improved application availability improved business continuity stronger security time spent on routine IT administrative tasks virtualisation of business critical applications. |
Virtualisation inhibitors may include: | lack of: available budget resources or skills to deploy uncertainty about: best possible solution business benefits of return on investment. |
Virtualisation management plan may include: | acquiring skills and resources obtaining reliable business consultant on virtualisation preparing risk analysis revisiting budget allocations using tools on total cost of ownership (TCO) to prove cost benefits. |
Cloud computing elements may include: | cloud infrastructure: billing security software testing cloud platform: access control service application server data protection web applications web frontend cloud service: communication customer relationship management (CRM) database email server file server finance and accounting IT tools productivity scheduling storage and backup cloud storage: database. |
Layers of the cloud client stack may include: | application services or software as a service (SaaS): Aviary - image editor business applications Google docs Jaycut - video editor MS Office Web applications Pixlr - photo editor infrastructure services or infrastructure as a service (IaaS): Amazon Web Services Flexiscale GoGrid platform services or platform as a service (PaaS): Force.com Google AppEngine Microsoft Azure RackSpace. |
Analysis would: | verify if virtualisation, either through cloud computing or managed services, would offer better returns on investment allow the organisation to meet sustainable targets. |
Deployment model may include: | hybrid cloud private or internal cloud public or external cloud. |
Business requirements may include: | availability and performance compliance legal open source privacy security sustainability. |
Service level agreement may include: | backup costs interoperability quality of service reliability risk management. |
Sectors
Sustainability
Employability Skills
This unit contains employability skills.
Licensing Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.