ICPPTD304
Apply problem solving techniques to 3D printing maintenance and operation


Application

This unit describes the skills and knowledge required to apply problem solving techniques, undertake operational maintenance and implement solutions required of three-dimensional (3D) printing.

It applies to individuals, employed in a range of industry sectors, who provide 3D printing services and who are required to perform routine maintenance and troubleshooting in addition to their main duties.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Apply operational maintenance techniques

1.1 Interpret and undertake operational maintenance according to manufacturer specifications

1.2 Identify and address potential risks, hazards and environmental issues and implement control measures

1.3 Select and wear personal protective equipment (PPE) for work activities in accordance with work health and safety (WHS) procedures

1.4 Identify and obtain equipment required for maintenance according to organisational policies and procedures

1.5 Carry out routine maintenance activities according to manufacturer specifications

1.6 Create and maintain a record of maintenance undertaken

1.7 Identify and document recommended spare parts required according to manufacturer specifications

2. Identify and document faults and current conditions

2.1 Identify and record hardware, software, user or procedural faults as they occur

2.2 Assess findings and define faults to be investigated

2.3 Develop a register for the purposes of documenting current conditions of hardware, software or operating procedures

3. Research and consider solutions to faults

3.1 Conduct research to identify and document potential solutions to faults according to organisational policies and procedures and manufacturer specifications

3.2 Develop and evaluate potential solutions to determine approach to rectification in accordance with organisation’s policies and procedures

3.3 Present recommended solution to designated persons for confirmation or escalation as required

4. Implement solution

4.1 Plan and prepare for implementation of solution

4.2 Gather equipment and resources required for the implementation of selected solution

4.3 Apply agreed techniques to respond to identified issue

4.4 Test hardware, software and procedures to determine whether solution was successful in resolving identified fault

4.5 Evaluate implemented solution for efficiency and record findings

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

Skill

Description

Reading

Interprets familiar textual information from a range of sources to identify faults, compare technical specifications, and identify solutions to new and emerging issues

Writing

Develops materials and resources using simple vocabulary to record information in a sequential manner for client engagement as well as internal reference

Oral Communication

Presents complex information using clear and persuasive language, and appropriate tone and pace for the audience and purpose

Participates in verbal exchanges using active listening and questioning to convey and clarify printing information

Navigate the world of work

Understands roles and responsibilities for tasks and makes decisions on work required

Complies with organisational and manufacturer procedures and specifications

Interact with others

Understands what to communicate, with whom and how, in work situations

Get the work done

Accepts responsibility for planning and implementing routine and complex tasks

Uses problem solving techniques to evaluate faults as they occur

Initiates standard diagnostic and maintenance procedures when responding to familiar and unfamiliar problems


Sectors

Three-Dimensional Printing