ICTCBL3052A
Cut over new systems and equipment on customer premises

This unit describes the performance outcomes, skills and knowledge required to cut over new customer premises systems and equipment.This may include communications applications in telephony, broadband, data, video, radio frequency identification (RFID), security and computer networks, including local area networks (LAN), wide area networks (WAN) and multimedia. Licensing, legislative, regulatory and certification requirements apply to working at heights. If an elevated work platform (EWP) is required, verify state law requirements for a licence to operate an EWP. Users should confirm requirements with the relevant federal, state or territory authority.If working at heights, achievement of the unit 'CPCPCM2015A Work safely on roofs' from the CPC08 Construction and Plumbing Services Integrated framework training Package fulfils this requirement.

Application

Technicians or lineman installers whose work involves cut over of new customer premises systems and equipment apply the skills and knowledge in this unit.

They may install or upgrade an existing customer installation to include applications in emerging technologies, including internet protocol (IP) based equipment, RFID units, IP security and computer networking.

This unit applies to indoor and outdoor installation within customer premises and may be a domestic, commercial or industrial installation.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Prepare the system and equipment cut over

1.1. Obtain relevant legislation, codes, regulations and standards

1.2. Scope the work by obtaining project plan from appropriate personnel and arrange for site access to comply with security arrangements

1.3. Notify appropriate personnel of identified safety hazards at the worksite

1.4. Determine cable route and type of cable and equipment from project plan and identify and avoid other services

1.5. Obtain plant, tools and safety equipment and material to perform tasks safely and efficiently

1.6. Prepare an implementation plan with cut over tasks based on identified nature of job and seek customer approval

1.7. Notify customer and network carrier of proposed cut over details and arrange for customer representation

2. Cut over the system or equipment into service

2.1. Perform cut over tasks and connect network facilities as with approved plan following occupational health and safety (OHS) and environmental requirements for the given work

2.2. Test all cable connections, equipment and facilities as instructed in technical manuals and specifications

2.3. Evaluate test results to ensure proper system operation and performance and rectify if required

3. Complete project documentation

3.1. Record test results for future reference and complete reports on cut over installation and design amendments according to enterprise requirements

3.2. Recover obsolete materials and equipment and return to appropriate point for disposal

3.3. Restore site according to the requirements of enterprise or approving authority and to customer satisfaction

3.4. Notify appropriate personnel of job completion and obtain sign off

Required Skills

Required skills

analytical skills to evaluate test results

communication skills to liaise with internal and external personnel on technical and operational matters

literacy skills to interpret technical documentation, such as equipment manuals and specifications

numeracy skills to take and analyse measurements

planning and organisational skills to:

organise and maintain equipment

scope work and develop implementation plan for cut over project

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

select and use required personal protective equipment conforming to industry and OHS standards

task management skills to work systematically with required attention to detail and adherence to all safety requirements

technology skills to:

perform fault clearance

use diagnostic equipment

use hand and power tools

Required knowledge

cabling types, connectors and cabling structures

legislation, codes of practice and other formal agreements that impact on the work activity

manufacturer's requirements for safe operation of equipment

overview knowledge of customer premise equipment

specific OHS requirements relating to the activity and site conditions

test methods and performance requirements, including features and operating requirements of test equipment

typical issues and challenges that occur on site

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

read and interpret plans

develop and implement a cut over work plan

install customer premises equipment

configure and test systems and equipment

apply relevant regulations and standards.

Context of, and specific resources for assessment

Assessment must ensure:

sites where installation of systems and equipment involving cut over may be conducted

use of installation equipment currently used in industry

relevant regulatory and equipment documentation that impact on work activities.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate performing cut over of systems and equipment

review of plans and reports completed by the candidate outlining system and equipment cut over and test results

oral or written questioning to assess knowledge of planning, types of systems and issues associated with cut over.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTCBL2068A Install telecommunications service to a building

ICTCBL3067A Modify and cut over cable.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant legislation, codes, regulations and standards may include:

Australian Communications Industry Forum (ACIF) standards and codes

appropriate licences:

crane

EWP

forklift

winch

AS Communications Cabling Manual (CCM)
Volume 1

AS/NZS 3000:2007

AS/NZS 3080:2003

AS/NZS 3084:2003

AS/NZS 3085.1:2004

AS/NZS IEC 61935.1:2006

AS/NZS IEC 61935.2:2006

AS/NZS ISO/IEC 14763.3:2007

AS/NZS ISO/IEC 15018:2005

AS/NZS ISO/IEC 24702:2007

cabling security codes and regulations

Environmental Protection Acts

ISO Draft 11801 (International)

OHS

regulated or industry codes of practice and include appropriate ACMA standards

relevant Institute of Electrical and Electronics Engineers (IEEE) standards

road and traffic control legislation and codes

technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.

Appropriate personnel may be:

consultant

project engineer

site supervisor.

Safety hazards may refer to:

access points that may contain:

hazardous light (non-visible laser)

radio frequency (RF) emission

contact with remote power feed

electrical supply and areas of earth potential rise (EPR) that require mandatory separation from communications cable

hazardous conduit as according to AS 1345: 1995 conduit colours associated with a hazardous service

unsafe support structures:

condemned poles

visible signs of decay or stress

unsafe weather:

heavy rains

high winds

severe heat or cold

thunderstorms.

Cable may include:

coaxial

data cabling

distribution cable

lead-in cable

multipair copper

optical fibre

radio feeder.

Equipment may include:

cable TV (CATV) unit

internet protocol TV (IPTV) unit

network equipment:

data switch

gateway

router

server

private automatic branch exchange (PABX)

pay TV unit

RFID unit

security panel

wireless access point.

Other services may include:

availability and suitability of existing cabling trays and fixing systems

fire sprinkler systems

gas and water mains

high voltage (HV) power.

Plant, tools and safety equipment may include:

plant:

elevated platform vehicle

ladders

scissor lifts

wire raising tool (insulated)

safety equipment:

flashing lights

gas and other hazard detection equipment

personal protective clothing:

earmuffs

fall arrest systems

gloves

head protection

kneepads

masks

protective suits

safety boots

safety glasses

safety barriers

trench guards

warning signs and tapes

test equipment:

cable tester

continuity tester

LAN Cat tester

network analyser

passive optical network (PON) meter

protocol analyser

tools:

auger

fixing brackets

spanner.

Cut over tasks may include:

cable jumpering of distribution frames

installing new cable and equipment

job preparation for cut over activity

loading of new software

saving and backing up existing system configurations

splicing new optical fibre.

Cut over details may include:

back up support from vendor or supplier

contingency plan

date, time and duration

nature and type of work involved

request for customer representation.

OHS and environmental requirements may relate to:

decommissioning and isolating worksite and lines prior to commencement

identifying other services, including power and gas

personal protective clothing:

earmuffs

gloves:

leather

plastic

rubber

head protection

kneepads

masks

protective suits

safety boots

safety glasses

safety harness

safety line

safe working practices, such as the safe use and handling of:

asbestos

chemicals

materials

tools and equipment

work platforms

safety equipment:

flashing lights

gas and other hazard detection equipment

safety barriers

trench guards

warning signs and tapes

witches hats

special access requirements

suitable light and ventilation

environmental considerations:

clean-up protection

stormwater protection

waste management.

Test may include:

ability to make and receive a call

connectivity

end to end performance test

programme checks

qualitative test

software diagnostics

toll and metering functions

traffic flow.


Sectors

Unit sector

Telecommunications


Competency Field

Cabling


Employability Skills

This unit contains employability skills.


Licensing Information

Refer to Unit Descriptor