Technical staff who plan, organise and undertake work on customer premises and service providers for new and upgrades of telecommunications activity apply the skills and knowledge in this unit.

They may be part of a project team responsible for cabling, equipment deployment in network infrastructure, such as broadband provisioning, wireless mobile and data networks.

ELEMENT

PERFORMANCE CRITERIA

1. Prepare to undertake work activities

1.1. Prepare work requirements from job request or work orders and confirm with appropriate parties including customer and other appropriate parties and/or by site inspection

1.2. Apply and monitor occupational health and safety (OHS) standards, statutory requirements, relevant legislation codes, regulations and standards and enterprise procedures throughout the work procedure

1.3. Procure resources required to satisfy job plan for compliance with job specifications

1.4. Coordinate requirements, including requests for equipment isolation, with others involved or affected by the work according to enterprise requirements

2. Coordinate and undertake work

2.1. Coordinate work activities with appropriate parties according to enterpriseprocedures, job and environmental requirements

2.2. Undertake and monitor tasks to comply with plans, work requirements and enterprise procedures

3. Complete the work

3.1. Finalise work and restore worksite according to enterprise procedures and job requirements

3.2. Notify appropriate parties of work completion according to enterprise procedures and job requirements

3.3. Complete job records, costing data and necessary reports according to enterprise procedures

Required skills

communication skills to liaise with and convey information to others

literacy skills to prepare and interpret work procedures

problem solving skills to estimate materials and resource requirements

task management skills to:

coordinate and sequence work requirements

develop and implement work plan

review job progress against agreed goals

technical skills to use hand and power tools and equipment

Required knowledge

appropriate tools, plant, equipment and materials required to do the work

enterprise permit procedures and recording procedures

OHS

relevant engineering and design practices and procedures

relevant statutory requirements

team communication process and goals

time management techniques

work planning and organisation theory

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan and prepare for work activities

coordinate and undertake work activities applying all related OHS requirements and work practices

complete all document and reports for work activities

demonstrate alignment with job request and consideration of customer needs.

Context of and specific resources for assessment

Assessments must ensure:

sites on which work may be conducted

use of equipment including equipment currently used in industry

relevant regulatory, organisational procedures and equipment documentation that impact on work.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

review of a range of work activities completed by the candidate

review of an oral and written report with completed documentation

direct observation of the candidate planning, organising and undertaking work activities.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTPMG2130A Prepare site for support installation.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Requirements may include:

codes of practice

customer requirements and specifications

design specifications

job specifications

manufacturer specifications

national and state guidelines, policies and imperatives relating to the environment

procedures and work instructions

quality assurance systems

standards called-up in specifications.

Relevant legislation codes, regulations and standards may include:

Australian Communications Industry Forum (ACIF) standards and codes

AS 3901 and AS 3902 and any subsequent updates

enterprise-specific policies, procedures and standards

environmental protection act

International standards ISO 9000 and ISO 9001

OHS

relevant building and electrical codes

trade practices legislation.

Resources may include:

materials

network equipment

personnel

plant

safety equipment

tools.

Equipment isolation may include:

danger tag system for greater safety of:

multiple locking systems

flow of steam, electricity, gases or liquids

operation of machinery, plant or equipment

use of faulty or unsafe plant and equipment

lock-out and tag-out

safety device systems:

full pressure blanks

isolating switches

locks

safety bars

shields

spectacle blanks to lock systems or devices to an 'off' position.

Enterprise procedures may refer to:

arrangements for dealing with emergencies

formal arrangements of how work is to be done and by whom

making provision for the recycling or re-use of materials

modifying job requirements to meet unforeseen requirements

communicating the extent of change to those affected.

Environmental requirements may relate to:

area surrounding the work site including:

atmosphere

drains

ecosystem

soils

underground water tables

protection of the environment including:

containment of chlorofluorocarbons

correct handling of toxic substances

correct use of enterprise vehicles and machinery

minimisation of construction waste materials

minimisation of factors that contribute to the production of greenhouse gases

proper disposal of waste materials

reduction of energy usage

restriction of burning off

re-use or recycling of trade materials.

Job records may include:

contract history file

daily diary

plans

time sheets or cards.

Unit sector

Telecommunications

Project management

This unit contains employability skills.