Application
This unit describes the skills and knowledge required to identify and plan to minimise the business and technological risks associated with business solutions that utilise new technologies.
It applies to individuals who are responsible for performing complex technical analysis to provide solutions to complex problems.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish the risk context | 1.1 Review organisational and technical environment and proposed business solution 1.2 Identify scale, importance and complexity of project risks 1.3 Establish acceptable and unacceptable levels of risk and consequences for the solution 1.4 Identify the impact of risks against the business environment 1.5 Determine and document proposed actions to insure against identified generic risks |
2. Conduct risk analysis | 2.1 Conduct a risk analysis to determine the likelihood of risks identified 2.2 Rank risk factors according to the impact and likelihood of occurrence 2.3 Develop contingency plans to mitigate identified risks 2.4 Document risk analysis and contingencies in a risk management plan 2.5 Implement risk management plans and undertake awareness training to inform stakeholders |
3. Monitor risks | 3.1 Establish feedback channels to warn of unforeseen and identified risks 3.2 Conduct regular reviews to identify new risks and update established risks 3.3 Document changes to risk management plans as appropriate |
Evidence of Performance
Evidence of the ability to:
develop procedures that identify where risk occurs
identify measures to be taken to treat the risk
document a risk management plan
implement risk management plan
establish a risk review procedure.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
outline business process design
explain business supply chain
describe copyright and intellectual property relating to new technologies
identify and describe how business sites fit into corporate strategy
explain the purpose of user analysis and customer relationship management software
describe risk management process and planning strategies.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems analysis and design field of work, and include access to:
analysis software
business website
customer relationship model
requirements documentation
site server and software
updated or new technology
user analysis
web servers.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 2.1, 3.2 | Critically analyses complex documentation from a variety of sources and consolidates information relating to specific criteria to determine requirements |
Writing | 1.5, 2.1, 2.3, 2.4, 3.3 | Prepares documentation that expresses ideas, explores complex issues and is constructed logically, succinctly and accurately |
Navigate the world of work | 1.4 | Seeks to improve policies and procedures to better meet organisational goals and mitigate risk |
Interact with others | 2.5, 3.1, 3.2 | Selects, implements and seeks to improve protocols governing communications to clients and co-workers in a range of work contexts Elicits feedback and provides feedback to others |
Get the work done | 1.2-1.5, 2.1-2.5 | Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others and taking into account capabilities, efficiencies and effectiveness Applies systematic and analytical decision making processes for complex and non-routine situations Investigates new and innovative ideas as a means to continuously improve work practices and processes through consultation, and formal and analytical thinking Uses and investigates new digital technologies and applications to manage and manipulate data and communicate effectively with others, in a secure and stable digital environment |
Sectors
Systems analysis and design