Application
This unit describes the skills and knowledge required to install, configure and secure devices to a small home based local network.
It applies to individuals who, while working under a level of supervision, have responsibility in a frontline technical support capacity.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Confirm requirements for home office wireless network | 1.1 Document client requirements and confirm with appropriate person 1.2 Identify available documentation and technical support options 1.3 Identify the digital devices to be connected to the network and confirm wireless network component requirements 1.4 Take action to ensure client support expectations are covered by vendor warranty and support services 1.5 Ensure required work health and safety (WHS) standards are incorporated as part of the installation process |
2. Prepare for installation | 2.1 Obtain digital devices and wireless network components 2.2 Validate that contents of delivered components and physical contents match the packing list and resolve discrepancies if necessary 2.3 Determine internet service provider (ISP) connection properties |
3. Install and configure the wireless router and adapters | 3.1 Install the wireless router 3.2 Configure the wireless router using the router configuration properties 3.3 Install the wireless adapters 3.4 Configure the wireless fidelity (Wi-Fi) system |
4. Secure the wireless system | 4.1 Set the security components of the system 4.2 Test the security components 4.3 Review any updated documentation regarding security issues and the components used |
Evidence of Performance
Evidence of the ability to:
determine suitable wireless fidelity (Wi-Fi) requirements for small home office style settings
connect and integrate Wi-Fi components into a small office system safely
install and configure wireless routers and adapters as part of a Wi-Fi system
secure components of a Wi-Fi system.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
identify computer component installation procedures
describe current industry accepted Wi-Fi network products
describe Wi-Fi installation requirements
identify and describe common Wi-Fi systems and Wi-Fi security considerations
identify internet service provider (ISP) connection protocols
identify and describe relevant work health and safety (WHS) procedures for electrical equipment
identify wireless network components.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work, and include access to:
the internet to enable configuration procedures
Wi-Fi equipment currently used in industry
technical support to support the Wi-Fi installation
technical documentation.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Learning | 1.2, 1.3, 2.1, 3.1-3.4, 4.3 | Identifies and uses basic knowledge of industry hardware and software appropriate to the environment Identifies and uses new or upgraded technology skills to enhance learning |
Reading | 1.2-1.5, 2.1-2.3, 3.1-3.4, 4.1-4.3 | Interprets a range of texts to evaluate and integrate strategies to maintain effective methods that adhere to client requirements and standards |
Writing | 1.1 | Uses simple vocabulary to record information in a sequential manner that adheres to client requirements and for internal reference |
Oral Communication | 1.1, 1.4 | Uses listening and questioning techniques to confirm requirements |
Navigate the world of work | 1.1-1.5, 2.1-2.3, 3.1-3.4, 4.1-4.3 | Understands roles and responsibilities for task and makes basic decisions on work completion parameters in accordance with client requirements and WHS standards |
Interact with others | 1.1, 1.2, 1.4, 2.2 | Identifies and takes steps to follow accepted communication practices and protocols |
Get the work done | 1.1-1.5, 2.1-2.3, 3.1-3.4, 4.1-4.3 | Plans and implements routine tasks aiming to achieve them efficiently Makes low-impact decisions within familiar situations, based on a range of predefined or routine solutions and evaluates the effectiveness of the outcome Understands the purposes, specific functions and key features of common digital systems and tools, and operates them effectively to complete routine tasks |
Sectors
Systems administration and support