The unit applies to simplified network environments demonstrating the use of network and internetwork connectivity using a range of client server applications and services.

Relevant job roles include installer of internet protocol (IP) networks, WAN and LAN network technician and WAN and LAN network support.

ELEMENT

PERFORMANCE CRITERIA

1. Prepare to build a LAN or WAN

1.1. Prepare for given work confirming site-specific occupational health and safety (OHS) and environmental requirements with appropriate personnel

1.2. Identify safety hazards and implement risk control measures in consultation with appropriate personnel

1.3. Determine network design specification from job briefs or appropriate personnel

1.4. Determine network addressing scheme for network connectivity and confirm using calculations

1.5. Select and obtain network hardware according to established procedures

1.6. Obtain operating instructions, manuals, hardware and software testing methodologies

1.7. Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2. Build and verify a network

2.1. Establish connections between network hardware according to manufacturer's specifications and established procedures

2.2. Verify network routing and switching to conform to network design specification

2.3. Set up, configure and share network resources between network devices

3. Monitor network performance and troubleshoot network

3.1. Monitor network traffic and assess performance metrics against manufacturer's specifications and established procedures

3.2. Identify security threats and initiate control measures according to enterprise procedures

3.3. Troubleshoot network and internet connectivity according to manufacturer's specifications and enterprise procedures

4. Complete and document network build

4.1. Restore work site to safe condition according to established safety procedures

4.2. Record and store network schematics and network addressing scheme

4.3. Notify appropriate personnel about the completion of the task

4.4. Notify customer and obtain sign off

Required skills

communication skills to liaise with customers and peers to achieve outcomes

literacy skills to:

read and interpret enterprise procedures, manuals and specifications

numeracy skills to interpret technical data and devise addressing schemes

planning and organisational skills to plan and prioritise own work

problem solving skills to:

deal with unexpected situations on the basis of safety and specified work outcomes

troubleshoot common network problems according to help desk procedures

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

follow enterprise OHS procedures

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technical skills to:

configure applications and verify their connection to provide network services

configure interfaces, test and verify correct functionality

configure the security features of a network to minimise risk of security breach

plan, build, configure, test and analyse the performance of a network

use appropriate tools to develop and test network addressing

use appropriate tools to monitor and analyse the routing of packets in a network

Required knowledge

enterprise OHS procedures

internet and computer network communication

network addressing schemes

open systems interconnect (OSI) and transmission control protocol (TCP)/IP model

planning the cabling of Ethernet networks

seven layer OSI model

tool and equipment correct usage

troubleshooting procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

implement OHS workplace procedures and practices

develop a network addressing scheme

determine required network components to build the network

plan, build, configure, test and analyse the performance of a network

troubleshoot network problems.

Context of, and specific resources for assessment

Assessment must ensure:

a site where building and maintenance of a secure network may be conducted

use of tools, equipment and materials currently used in industry

relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate building configuring and testing a secure wired LAN or WAN network

direct observation of the candidate troubleshooting network problems

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTTEN4212A Apply advanced routing protocols to network design

ICTTEN4213A Configure and troubleshoot advanced network switching

ICTTEN4214A Install and maintain a wide area network.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS may include:

awards provisions

hazardous substances and dangerous goods code

legislation

local safe operation procedures

material safety management systems

protective equipment.

Environmental requirements may include:

dust

excessive energy and water use

excessive noise

fume

gas

liquid waste

smoke emissions

solid waste

vapour.

Appropriate personnel may include:

customer

manager

network manager

site engineer

supervisor.

Network addressing scheme may include:

dynamic

static

subnet.

Calculations may include:

binary addition

binary conversion

binary division

binary multiplication

binary number system

binary subtraction.

Network hardware may include:

cables

routers

switches.

Established procedures may include:

instructions:

designs

drawings

job sheets

plans

manufacturer's specifications

operational procedures

reporting and communication

use of tools and equipment.

Network resources may include:

dynamic host configuration protocol (DHCP) server

domain name system (DNS) server

files

software

web browser.

Unit sector

Telecommunications

Telecommunications networks engineering

This unit contains employability skills.