ICTWHS2170A
Follow work health and safety and environmental policies and procedures

This unit describes the performance outcomes, skills and knowledge required to follow safe practices and environmental policy in telecommunications workplace tasks. It involves awareness of safe handling of active optical fibre, cabling, laser sources and equipment.It requires the ability to apply work health and safety (WHS) requirements, and the basic principles of risk management and prevention of injury and illness on construction sites involving the NBN in particular, and all other locations where telecommunications work is performed.The unit also includes the ability to recognise asbestos and take steps to minimise associated risks. Removal of asbestos is a licensed activity covered by the units of competency CPCCDE3014A Remove non-friable asbestos and CPCCDE3015A Remove friable asbestos.Some cabling and installation work may fall within the definition of construction work. People entering the construction site are required to complete the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (Australian Safety Compensation Council, May 2007), sometimes referred to as the ‘White Card’.The unit CPCCOHS1001A Work safely in the construction industry from the CPC08 Construction and Plumbing Services Training Package fulfils this requirement.Licensing requirements will apply to this unit of competency depending on the regulatory requirements of each jurisdiction. Users should confirm requirements with the relevant federal, state or territory authority.Note: The terms occupational health and safety (OHS) and WHS are equivalent and generally either can be used. Western Australian and Victorian legislation uses OHS. Commonwealth, NSW, Queensland, Northern Territory, Tasmania and South Australia legislation uses WHS.

Application

The unit applies to field officers deploying broadband access networks using optical technologies. They combine technical skills with specific WHS skills to work safely on live systems.

The unit also applies to telecommunications staff working under supervision in a technical environment. This includes school-based workers, entry-level workers, trainees and apprentices.


Prerequisites

Not applicable.


Elements and Performance Criteria

Apply WHS regulatory requirements

Identify WHS requirements relevant to own work, role and responsibilities and comply with safe work practices

Apply duty of care requirements

Follow workplace procedures for identifying hazards and using control measures to control risk

Identify and report common construction hazards in the work area to designatedpersonnel according to workplace procedures

Identify and follow WHS requirements, workplace procedures and work instructions to control hazards and risks

Comply with safe work practices and principles of risk management

Implement duty of care requirements

Complete job safety analysis (JSA) sheet or safe work method statement (SWMS) according to work requirements, including hazard identification and risk assessment

Use and complete checks to personal protective equipment according to work requirements

Assess and test for harmful gases associated with the workplace

Identify safety requirements for work with optical fibre equipment

Identify safe work practices when handling optical fibre, lasers and optical connectors according to relevant Australian standards

Identify safe work practices when handling and disposing of chemical waste

Identify WHS communication and reporting processes

Identify WHS communication processes, information and documentation

Identify the role of designated WHS personnel and safety signs and symbols

Identify procedures and relevant authorities for reporting hazards, incidents and injuries

Identify WHS incident response procedures

Identify general proceduresfor responding to incidents and emergencies

Identify procedures for accessing first aid

Identify and demonstrate requirements for selecting and using relevant personal protective equipment

Identify fire safety equipment

Contribute to WHS and environmental issues in the workplace

Discuss WHS and environmental issues with designated personnel according to workplace procedures, and relevant WHS policies and environmental requirements

Contribute to participative arrangements for WHS and environmental management in the workplace within organisational procedures, scope of responsibilities and own competencies

Record and report WHS issues, risks and hazards to designated personnel

Identify and respond to minor traffic management

Assess traffic safety requirements of the general location with respect to regulatory and organisational requirements

Identify a safe work zone around vehicle and work space using traffic cones and signs according to regulatory requirements

Identify and respond to changed traffic conditions

Identify and respond appropriately to a confined space

Identify a confined space in line with regulatory or organisational guidelines

Refer the telecommunications work in the identified confined space to appropriate trained personnel

Identify and respond appropriately to asbestos hazards

Identify asbestos hazards or their likelihood

Respond to asbestos hazards or their likelihood

Report identified or suspected asbestos hazards to designated personnel according to workplace procedures

Required Skills

Required skills

communication skills to:

ask effective questions and clarify requirements

listen to, and liaise with, relevant personnel on technical and operational matters

raise and report WHS matters, discuss and relay WHS information to others

literacy skills to:

interpret technical documentation and standards

incorporate technical language into written tasks, such as reporting on recommendations to minimise hazards and injury

numeracy skills to interpret technical data, such as specifications of laser operations

problem-solving skills to minimise risks

research skills to access technical information and sources to understand and report on safety requirements

safety awareness skills to:

apply required precautions and action to minimise, control or eliminate hazards associated with work activities

recognise asbestos and the likelihood of asbestos in the work area

select and use required personal protective equipment that conforms to industry and WHS standards

work systematically with required attention to detail without injury to self and others, and damage to goods or equipment

select and use appropriate methods for laser handling.

Required knowledge

applicable federal, state and territory WHS procedures, regulations, standards, codes of practice and industry standards and guidance notes relevant to own workplace, role and responsibilities

common construction hazards and common hazards in relation to own work

asbestos hazards and their potential risk for workers and the community

general construction work activities that require licences, tickets or certificates of competency

environmental control processes:

air quality management

disposal and handling of hazardous and dangerous substances

noise pollution

safe disposal of fibre offcuts

stormwater and materials spillage

waste disposal

WHS responsibilities and rights of duty holders/workplace parties under environmental and WHS regulations and codes of practice, including:

persons in control of construction work or projects

employers and self-employed persons

persons conducting a business or undertaking (PCBUs) and their officers

supervisors

employees

designers

inspectors

manufacturers and suppliers

optical fibres and equipment:

hazards relating to handling of optical fibre and laser light source in the workplace

injuries:

damage to retina from lasers

damage to lungs from inhalation of fibre offcuts and particles

needle stick injury from fibres and offcuts

laser warning signs and labels relating to optical fibre components and equipment

safety requirements when handling and working with:

devices

laser light sources

optical fibre connectors

optical fibres

patch cords

own responsibilities to comply with safe work practices including those relating to:

asbestos hazards

confined spaces

housekeeping

identification of hazards

preventing bullying or harassment

smoking

use of amenities

use of drugs and alcohol

principles of risk management for construction work, including:

hazard identification

risk assessment and control

ways in which WHS is managed in the workplace, and activities required under WHS legislation, including:

hazard identification

hazards that exist in the workplace

WHS instruction

preferred order of ways to control risks (hierarchy of control)

risk assessment and controls

role of WHS committees and representatives

training and provision of WHS information

types of common personal protective equipment and fire safety equipment

types of WHS information and documentation

workplace environmental and WHS procedures relevant to the work being undertaken, including procedures for:

designated personnel responsible for WHS

employee/worker participation in WHS management

general first aid response requirements

general workers’ compensation and injury management requirements

meaning of WHS symbols found on signs and labels in the workplace

raising WHS issues

recognising and reporting on:

accidents

dangerous occurrences

emergencies

hazards

incidents

injuries

near misses

responding to:

accidents

emergencies

evacuation procedures

fires

hazards

incidents

injuries

work operations to control risks

traffic control for a single vehicle

risks associated with confined spaces and appropriate responses.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

apply personal awareness of:

WHS safety requirements for construction work, including duty of care

the range of common construction hazards and procedures for the assessment of risk and application of the hierarchy of control

WHS communication processes, information and documentation, including:

the role of WHS committees and representatives

the meaning of common safety signs and symbols

procedures for reporting hazards, incidents and injuries

general procedures for responding to incidents and emergencies, including evacuation, first aid, fire safety equipment and personal protective equipment

recognise and report hazards to designated personnel

follow workplace procedures necessary to control risks in the workplace

identify and apply safe handling procedures for optical fibres and laser sources.

Context of and specific resources for assessment

Assessment must ensure access to:

relevant WHS Acts, regulations and codes of practice

WHS implementation resources, such as sample forms, signs and procedures

personal protective equipment

first aid equipment

fire safety equipment

organisational WHS policies and procedures

relevant work areas for identification of hazards and control measures

optic fibre cabling and equipment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate applying safety aspects to the handling of optical fibres and lasers

direct observation of the candidate following or participating in common WHS workplace procedures

oral or written questioning to assess knowledge of WHS concepts and applications

evaluation of written reports on hazards and safety recommendations.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

A mapping of the ICT10 unit ICTWHS2170A Follow occupational health and safety and environmental policies and procedures against CPCCOHS1001A (White Card) has demonstrated that the ICTWHS2170A meets all the requirements of CPCCOHS1001A . This allows both units to be delivered and assessed concurrently by registered training organisations that have both units on their scope of registration and are approved by the applicable state WorkCover authority to deliver CPCCOHS1001A when using the prescribed assessments and when meeting the minimum face-to-face course duration.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

WHS requirements include:

applicable and relevant national safety standards

construction industry WHS standards and guidelines

federal, state and territory WHS legislation, regulations, standards and codes of practice

industry standards, guidance notes, guidelines, Australian standards and other documents applicable to own workplace, work, role and responsibilities

National Code of Practice for Induction Training for Construction Work

requirements for licences, tickets and certificates of competency

responsibilities, duties and rights of duty holders and workplace parties (including health and safety representatives, committees and supervisors) under environmental and WHS Acts and regulations.

Safe work practices may relate to:

access to site amenities, including:

drinking water

toilets

appropriate warning labels on cabinets and enclosures

avoiding contact with hazardous chemicals, including not inhaling or swallowing such materials

avoiding drugs and alcohol at work

being aware of how to respond to potential accidents

ensuring manufacturer’s warnings or instruction labels in relation to the laser product are not damaged or obscured during installation

general requirements for:

safe use of plant and equipment

use of personal protective equipment and clothing

housekeeping to ensure a clean, tidy and safe work area

no hazardous chemicals, including fibre particles and solvents, left on site at the completion of the work

preventing bullying and harassment

relevant Australian standards relating to WHS

specific organisational safety requirements

smoking in designated areas only

storing and removing debris

using a wet cleaning process and making sure all solvent residues are disposed of according to environmental policy

warning labels used in conjunction with laser and optical fibre systems.

Duty of care requirements relate to:

legal responsibilities, duties and rights of duty holders and workplace parties as specified in WHS Acts, regulations and codes of practice

own duties to comply with safe work practices:

activities that require licences

tickets

certificates of competency

specific and general duties and responsibilities of particular individuals, workplace parties and others (as prescribed in applicable federal, state and territory WHS legislation and regulations), including:

construction and other supervisors

construction and other workers

designers

employers and self-employed persons

PCBUs and officers

WHS inspectors

manufacturers, importers, suppliers, installers and commissioners

persons in control of the work site

subcontractors.

Common construction hazards may include:

confined spaces

electricity

excavations, including trenches

falling objects

hazardous chemicals and dangerous goods

hot and cold working environments

manual handling

noise

plant and equipment

traffic and mobile plant

unplanned collapse

ultraviolet (UV) radiation

working at heights.

Designated personnel may include:

managers

PCBUs and officers

WHS personnel

worker health and safety representatives

other persons authorised or nominated by the organisation or industry to:

approve specified work

direct specified work

inspect specified work

perform specified work

supervisors

team leaders.

Workplace procedures may include:

risk assessment

worker consultation and participation

hazard control

emergency responses to:

accidents

fires

other emergency incidents and events

identifying hazards

reporting WHS issues

resolving WHS issues

using personal protective equipment.

Measures for controlling hazards and risk may include:

administrative controls

elimination

engineering controls

isolation

personal protective equipment

substitution.

Hazards may include:

activating equipment without notifying other staff who may be working remotely on the network

hazardous chemicals, including:

cleaning alcohol and other solvents

epoxy resins and chemicals that cause cancer, allergies or that can damage health in any way

environmental hazards:

air pollution

damage to natural or heritage precincts

dangerous gases, heavy or noxious metals pollution, release of hydrochlorofluorocarbons (HCFC)

ground water contamination

noise

petrochemical spillage

flammable cleaning chemicals fluids and solvents

fibre offcut damage to eyes and skin

health hazards, including:

hazardous chemicals and dangerous goods

handling of optic fibres and lasers

infective agents, including viruses and bacteria

risk of sustained injury from repetitive tasks

inhalation of fibre offcuts and particles from vacuum cleaning of work site

laser damage to eyes

safety hazards:

manual handling (lifting, biomechanical)

tasks such as welding

working at heights

radio frequency (RF) radiation.

Principles of risk management include:

identifying hazards

assessing the risks involved

worker participating in, and consulting on, all risk management activities

consulting and reporting to ensure involvement of relevant workers

controlling risks

reviewing to identify matters requiring change or improvement.

Job safety analysis sheet or safe work method statement may include:

health, safety and environmental hazards

performing JSAs for each new workplace or work site situation

sheets to record the steps in the risk management process:

assessment

control

identification

primary application of assessment

as specified in workplace procedures, policies and processes.

Hazard identification includes:

checking equipment and work area:

before work commences

during work

housekeeping

reviewing accident or incident records

workplace inspections

as specified in workplace procedures, policies and processes.

Risk assessment includes:

a scale:

low

medium

high

awareness of likelihood and consequence factors

JSA

as specified in workplace procedures, policies and processes.

Personal protective equipment may include:

breathing apparatus:

dust masks

respirators

clothing:

boots and other safety footwear

gloves

high visibility retro reflective vests

overalls

protective jackets or pants for preparing, cutting or jointing optical fibres

aprons

arm guards

eye protection:

protective eyewear designed specifically for laser

goggles

face and head protection:

face masks

helmets and hard hats

hearing protection

protective, well-fitting clothing

UV protective clothing and sunscreen

radiation detectors.

Assessing and testing for harmful gases include:

using gas detection equipment

reporting and responding to a positive test for gases in line with organisational guidelines

following workplace procedures and complying with legislative and regulatory requirements.

Australian standards may include:

Australian Communications Industry Forum (ACIF) standards and codes

Australian Communications and Media Authority (ACMA) standards TS 14

AS/NZS 3000:2007

AS/NZS 3080:2003

AS/NZS 3084:2003

AS/NZS 3085.1:2004

AS/NZS IEC 61935.1:2006

AS/NZS IEC 61935.2:2006

AS/NZS ISO/IEC 14763.3:2007

AS/NZS ISO/IEC 15018:2005

AS/NZS ISO/IEC 24702:2007

cabling security codes and regulations

Communications Cabling Manual (CCM) Volume1

Environmental Protection Acts

International Standards ISO 9000 and 9001

International Telecommunications Union (ITU) recommendations

WHS Acts and relevant codes and standards

road and traffic control legislation and codes

technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006

Telecommunications Act and relevant codes.

WHS communication processes may include:

discussions with worker health and safety representatives

processes for raising WHS issues

toolbox talks

WHS meetings

WHS notices, newsletters, bulletins and correspondence

WHS participative arrangements

workplace consultation relating to WHS issues and changes.

WHS information and documentation may include:

accident and incident reports

Australian standards

construction documentation and plans

emergency information contact

evacuation plans

guidance notes

job safety analyses

labels

material safety data sheets (MSDS)

proformas for reporting hazards, incidents and injuries

reports of near misses and dangerous occurrences

risk assessments

safe work method statements

safety meeting minutes

site safety inspection reports

WHS and other codes of practice

WHS regulations.

Designated WHS personnel may include:

first aid officers

WHS committee members

WHS representatives

supervisors.

Safety signs and symbols may include:

emergency information signs:

equipment

exits

first aid

fire signs and location of fire alarms and fire fighting equipment

hazard, danger and warning signs

regulatory signs:

mandatory

limitation or restriction

prohibition

safety tags and lockout:

danger tags

out of service tags.

Relevant authorities may include:

emergency services:

ambulance

emergency rescue

fire brigade

police

supervisor

WHS regulatory authority.

Incidents may include:

accidents resulting in personal injury or damage to property

near misses or dangerous occurrences which do not cause injury but may pose an immediate and significant risk to persons or property, and need to be reported so that action can be taken to prevent recurrence, for example:

breathing apparatus malfunctioning to the extent that the user’s health is in danger

collapse of the floor, wall or ceiling of a building being used as a workplace

collapse or failure of an excavation more than 1.5 metres deep, including any shoring

collapse or partial collapse of a building or structure

collapse, overturning or failure of the load bearing of any scaffolding, lift, crane, hoist or mine-winding equipment

damage to or malfunction of any other major plant

electric shock

electrical short circuit, malfunction or explosion

fire or escape of gas, hazardous substance or steam

any other unintended or uncontrolled incident or event arising from operations carried on at a workplace.

General procedures for responding to incidents and emergencies may include:

basic emergency response:

keep calm

raise alarm

obtain help

evacuation

notification of designated WHS personnel and authorities

referring to site emergency plans and documentation

when and how to notify emergency services.

Emergencies may include:

chemical spill

fire

injury to personnel

structural collapse

toxic and flammable vapours emission

vehicle and mobile plant accident.

Fire safety equipment may include:

breathing apparatus

fire blankets

fire fighting equipment.

Environmental requirements must include:

clean-up management

dust management

noise management

waste management.

Participative arrangements may include:

arrangements for documenting, communicating and following up requests and suggestions relating to WHS issues

arrangements or processes for raising and communicating WHS concerns

electing worker health and safety representatives

informal WHS meetings

planning committees

purchasing committees

WHS committees

WHS reports and other processes for advising workers on WHS issues and matters.

Traffic safety applies to safety of:

pedestrians passing an area where work is being conducted

vehicles passing an area where work is being conducted

workers working adjacent to traffic.

Confined spaces applies to:

spaces clearly labelled as confined spaces

spaces which meet the general specifications for a confined space.

Asbestos hazards may be found in:

corrugated asbestos roofing

eaves of houses

meter boxes

pit and pipe infrastructure

wall cladding

Respond to asbestos hazards may include:

notifying designated personnel and authorities

closing the worksite to further activity

barricading the work area

avoiding any disturbance of the work area

exercising a duty of care to self, fellow workers and the public


Sectors

Work health and safety - Telecommunications


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.