Technical staff who supervise small scale worksite activities relating to telecommunications applications apply the skills and knowledge of this unit.

This unit applies to all telecommunications applications including telephony, data, video and multimedia.

ELEMENT

PERFORMANCE CRITERIA

1. Prepare for worksite activities

1.1. Clarify requirements of job with customer and project personnel and arrange access to site

1.2. Confirm resource requirements and allocate time and schedule activities with project manager following relevant legislation, codes, regulations and standards and site specific safety requirements and enterprise procedures

1.3. Document or articulate worksite activities plan and verify with project manager

1.4. Source materials and equipment and place orders according to enterprise policy

1.5. Confirm external agency licences and approvals

1.6. Notify affected parties of works to be undertaken

1.7. Inform staff of their responsibilities on site

2. Supervise and monitor worksite activities

2.1. Direct and supervise staff in work activities following plan

2.2. Account for staff, activities and resource usage

2.3. Recognise contingency situations and take corrective actions in consultation with project manager

3. Perform administrative tasks

3.1. Undertake administrative tasks

3.2. Prepare simple report and present to project manager

Required skills

communication skills to liaise with internal and external personnel on technical and operational matters

literacy skills to:

prepare and interpret work procedures

read and interpret technical documentation, equipment manuals and specifications

numeracy skills to estimate variations in resource requirements

problem solving skills to:

organise and monitor worksite activities

deal with contingencies

arrange training

project management skills to:

implement work plan

coordinate and sequence work activities

review job progress against agreed schedule

apply resource management techniques and tools

technical skills to use materials and equipment

Required knowledge

appropriate tools, equipment and materials required for the work

enterprise permit procedures and recording procedures

occupational health and safety (OHS) practices

relevant plant and equipment operations

relevant statutory requirements and industrial awards

team communication processes

typical worksite issues

work planning and organisation theory

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan work activities

liaise with customer or project manager

prioritise and allocate tasks

monitor work progress and reallocate resources to meet completion requirements

supervise staff ensuring compliance with OHS and regulations

comply with all related OHS requirements and work practices.

Context of, and specific resources for assessment

Assessment must ensure:

telecommunications operations site suitable for supervision activities

equipment currently used in industry

enterprise and site related documentation

agency licenses

relevant regulatory, supplier and equipment documentation that impact on worksite activities.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate supervising worksite activities

direct observation of the candidate liaising with project manager regarding resources and schedules for a telecommunications project

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTWOR3041A Schedule resources

ICTWOR3093A Manage spare parts.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project may include:

part of a larger project

small or short term job.

Resource requirements may include:

equipment:

installation

monitoring

test

labour

material

plant:

barriers

diggers

excavators

work platforms

safety equipment:

for hazardous chemicals

gas monitors

personal protective equipment

radiation detectors.

Relevant legislation, codes, regulations and standards may include:

Australian Communications Industry Forum (ACIF) standards and codes

Australian Communications and Media Authority (ACMA) technical standards

AS Communications Cabling Manual (CCM) Volume 1

Australian building codes and regulations

Australian standards

enterprise standards

environmental protection

fire regulations

heritage legislation

industrial relations agreements including awards and enterprise

international standards

local government

manufacturer's enterprise operating policy and procedures

national code

OHS Act

other services and utilities codes of practice and standards:

electricity

gas

water

power company requirements

Privacy Act

spectrum management regulations

statutory requirements

Trade Practices Act

traditional land owners.

External agency licences and approvals may include:

environmental protection

noise pollution

site permits

waste production and removal.

Affected parties may include:

customer

neighbour

occupants

other property owners

utility providers.

Responsibilities may relate to:

basic coordination and direction of small groups working on a site remote from the enterprise headquarters

parts of projects

small projects.

Report may be:

associated manual

completion of enterprise procedures

computer-based documentation

electronic communication.

Unit sector

Telecommunications

Workplace effectiveness

This unit contains employability skills.